Order Processing Specialist

IXL Learning, a leading edtech company with products used by 14 million students worldwide, is seeking a full-time entry-level Order Processing Specialist to help support our growing Customer Services team.

The ideal candidate will enjoy working in a fast paced environment and demonstrate excellent organizational skills while able to multitask and prioritize job tasks. We are looking for a quick learner who is flexible and has strong attention to detail.

*This is a full-time position in our San Mateo, CA office with a hybrid work schedule.*

WHAT YOU'LL BE DOING

• Responsible for receiving and processing a large volume of complex order types and ensuring these payments are entered accurately
• Maintain data entry requirements, ensure rates used in purchase orders are appropriate as agreed with sales team
• Conduct weekly audits of processed orders to ensure accuracy of new revenue calculations
• Review orders for completeness according to reporting procedures and communicate with customer purchasing departments for further processing of incomplete orders
• Use Salesforce to record processed orders and communicate relevant information with sales, renewal, and customer success representatives
• Calculate and compile order-related statistics, and prepare reports for management

WHAT WE'RE LOOKING FOR

• Bachelor’s Degree
• Detail-oriented and exceptionally organized
• Energetic self-starter who thrives in a fast-paced team environment
• Strong written and oral communication skills
• Experienced with Microsoft Word and Excel, Salesforce experience a plus
• Comfortable with technology and passionate about bringing technology into the classroom
• Customer service experience a plus

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 900,000 teachers deliver personalized instruction, and empower over 14 million students to achieve new learning milestones every day.