Operations Team Manager

Goalbook - San Mateo, California - Full time

Our Mission

Goalbook’s mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 800 school districts across 46 states, working closely with district and school leaders to improve instructional practice. Goalbook was founded in 2011 by Daniel Jhin Yoo and Justin Su, both former teachers and administrators.

Who We’re Looking For

This role executes essential behind-the-scenes functions of legal, IT, travel, compliance, conference logistics, and office operations. The Operations Team functions as the glue of the company, ensuring that every team member across the country is fully supported by the organization.

This isn’t the typical operations role. We’re not raising money or trying to get acquired. Rather, we are focused on building a sustainable long-term business that achieves long-term impact, and our company’s operations and finance will reflect these ideals. We are looking for someone to contribute to this work. This position is based in our San Mateo, California office as this role is required to work from the office at least twice a week or more as necessitated, while the other workdays are remote.

As a company, we have often sacrificed maximum growth in a deliberate effort to grow responsibly. We expect each manager to fully embrace our mindset around balancing impact, team culture, profitability, and growth.

Key Responsibilities

  • Manage 3-4 people on the Operations Team in the functions of legal, IT, travel, compliance, conference logistics, and office operations.
  • Project manage legal contract reviews for our customer sales and liaise between our legal team and our customers so contracts can move forward efficiently.
  • Meet state compliance and insurance requirements and deadlines, ensuring related tasks are completed as needed.
  • Negotiate vendor contracts and maintain vendor relationships as needed for related functions.
  • Scale existing operational processes and implement change management.
  • Establish and enforce consistent and equitable organizational policies. Build relationships of trust with managers across teams and collaborate to improve processes.
  • Provide support and coverage as needed in the areas of finance, accounting, and people operations.
  • Limited travel is required for this role, including travel for team events.

    Required Skills & Experience

  • Experienced in managing direct reports
  • Highly organized - you are obsessed with creating order and consistency
  • Skilled in writing clearly and succinctly
  • Entrepreneurial spirit and a doer - this is an extremely hands-on role
  • Deep operations experience in a startup environment
  • Knowledgeable, but not necessarily deep experience, in finance and accounting


  • 90-120k compensation range, based on experience and location
  • Full medical, dental, and vision coverage
  • Safe Harbor 401k matching
  • Flexible time off policy
  • Goalbook Family and Medical Leave
  • Goalbook Universal Basic Income
  • A truly motivated, passionate, and fun team. We’re collectively interested in helping grow in your career.


     Submit an application below addressed to Sarah Medal and provide a cover letter, resume, LinkedIn profile, and how you heard about us. This role is required to work from our San Mateo, California office at least twice a week or more as necessitated, while the other workdays may be remote.

      For the safety of our team members and our partners, Goalbook has adopted a mandatory COVID-19 vaccination policy for all employees.

      Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.

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Experience Level

Mid Level


We empower educators to transform instruction so that ALL students succeed.
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