Operations Coordinator (Part-time)

TalkingPoints - Remote - Part time

About TalkingPoints

TalkingPoints (talkingpts.org) is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools. Returning to back-to-school has made our mission ever more urgent and important. We're building a one-of-a-kind product in the market, a multilingual family engagement platform that connects families and teachers using human and artificial intelligence powered, two-way translated messages and personalized supports — eliminating language, time limitations, and know-how as barriers to school/family connection.

Millions of teachers and families are using TalkingPoints in their classrooms and schools and districts across the U.S. TalkingPoints works with key school district partners such as Oakland Unified, Wake County and NYC DOE. We have won awards from NYU, MIT, Google.org, Ashoka, Forbes and are backed by Google.org, AT&T, Carnegie Corporation, Schmidt Futures, Stanford University and NewSchools Venture Fund, to name a few. Most recently we were named an evidence-based learning platform to support by MIT's J-Pal, and our research partners include University of Chicago and MIT. Learn more

Diversity: we celebrate it, we support it, and we thrive on it!

The opportunity

As Operations Coordinator at TalkingPoints, you will support the TalkingPoints HR and Operations team and our rapidly growing organization. You'll coordinate business logistics to help ensure TalkingPoints is running smoothly. This is a part-time, hourly, non-exempt position and hours may vary. The Operations Coordinator will report to and work closely with the Senior HR and Operations Manager on general operations tasks, and you will:

  • Support daily operations for the team and incoming requests
  • Provide operational support to the CEO and other senior management, including booking travel arrangements and scheduling meetings
  • Assist with planning team events throughout the year, including annual All-Team offsite, and ensure employees are celebrated
  • Manage outgoing mail for the organization
  • Support HR team with new hire onboarding process to ensure all employees have a great experience
  • Work closely with HR team on recruiting, including posting job descriptions and scheduling interviews
  • Support quarterly board meetings, including booking travel accommodations, communications, scheduling, and preparing packets
  • Provide operational support for the San Francisco office once it reopens, including ordering supplies for the office and contacting maintenance and ensuring all requests and repairs are complete.

Who you are

Requirements:

  • 1+ year experience in operations, administrative support, and/or customer success.
  • You’re attentive to detail, highly organized, and care about deepening employee relationships.
  • Ability to coordinate multiple schedules.
  • You’re tech savvy – you can learn new tools quickly.
  • Strong team-player: we work as a small, tightly-knit team and you should be self-starting and motivated to build things.
  • Scrappy, experimental, and excited about a fast-paced startup environment.
  • Strong commitment to our mission and using technology to make a difference.
  • Comfortable wearing multiple hats - experience in a high-growth startup is a plus.

Nice to haves:

  • Experience with U.S.-based K-12 education systems
  • Experience in or empathy with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments)

What we offer

  • An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
  • 401K match
  • Fun, smart, dynamic, motivated team focused on working together to transform family engagement to serve the families who need it most

How to apply

Please submit your resume, a brief paragraph describing your interest, and a link to your LinkedIn profile.

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Role

Operations

Experience Level

Entry Level

TalkingPoints

TalkingPoints (talkingpts.org) is an award-winning education technology non-profit organization with the mission to unlock the potential of low-income, underserved families to support their children’s learning by partnering with their children’s schools.
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