Operations Associate, Alumni and Network Impact

The Broad Center - Los Angeles, CA - Full time

The Broad Center - Los Angeles, CA - Full time


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Our “Why”

For generations, Americans have called public education “the great equalizer.” But in too many places, our school systems are not living up to that promise. Instead, outdated, inefficient bureaucracies too often exacerbate inequities. Driven by the belief in the power of public education and inspired to make a difference, a growing network of experienced leaders and managers are taking on the challenge.

We are looking for a diverse group of colleagues who have the same belief.

What We Do

The Broad Center is a nonprofit organization that recruits, trains and supports talented leaders from across America to transform urban public school systems. Our programs, The Broad Academy and The Broad Residency in Urban Education, prepare these professionals to put their skills and know-how to work making student learning the primary driver of every central office dollar and decision. In public school districts, charter management organizations and state departments of education, more than 500 members of The Broad Center’s alumni network are working with educators, parents and community leaders to help their schools soar. Regardless of the setting, for each one of them, the goal is the same: make public education systems more effective, more efficient and more equitable so that every student receives a world-class education.

Broad Center alumni are aligned around a common vision: creating the kinds of environments that enable teachers to do great work and students of all backgrounds to learn and thrive. This role is a part of the Alumni & Network Impact (“ANI”) team, which is dedicated to supporting this vision by increasing the impact of alumni individually and collectively. Specifically, ANI focuses on creating impactful learning experiences, and providing career support and development. Through a portfolio approach (e.g., best-in-class coaching, study-trips, content rich convenings) they deliver opportunities for Broad Center alumni to collaborate, share best practices, continue learning and remain inspired.

What You’ll Do

This is an ideal opportunity for someone with a passion for increasing student achievement for children all across this nation by transforming urban public education systems. This position reports to the deputy director on the Alumni & Network Impact team and will be responsible for event management, technology systems, and operational support for Broad Center network members and the Alumni & Network Impact team.

Our mission is to positively impact millions of children by improving K-12 public education. This is a difficult mission and requires the dedication of tireless, creative, smart people who enjoy operating in a fast-paced environment. The ideal candidate is a self-motivated, over-achiever with strong initiative who thrives on a small team as an individual contributor and team member.

What You’ll Own

  • Project andEvent Management
  • oManage logistics for 12+ events each year, ranging in size from 10 to 250 people
  • oCoordinate invitations, attendance, communication with attendees
  • oCoordinate travel, food and beverage, lodging, meeting space, audio/visual, preparation of materials, on-site coordination
  • oManage all vendors associated with events
  • oCoordinate and process contracts and invoices
  • Driving Progress throughTechnology/Software Systems
  • oManage the maintenance and updates of alumni contacts in multiple databases and software systems
  • oCoordinate processes that increase efficiency and effectiveness of delivery of supports and services for collaboration and learning
  • oStrategic implementation and use of technology systems to automate event communication
  • oDrive critical decisions using technology systems to obtain and analyze data about alumni
  • Operational Impact
  • oManage communication and mailings to alumni for birthdays, career moves, etc.
  • oDevelop reports to provide updates and data on alumni status
  • oProvide operational support to Alumni & Network Impact team, including logistics for team meetings and off-sites, contract and invoice processing, etc.
  • oAs needed, manage temps to support administrative projects
  • Other duties as required to ensure the Center achieves its mission.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

What You’ll Need

A successful candidate will have the following qualifications:

A passion and demonstrated commitment to transforming K-12 public education, experience working in a school district, charter management organization, or state department of education a plus

  • Possess a growth mindset; seeks challenges
    • At least two years of professional work experience
    • Event management experience highly preferred; ability to plan/coordinate event logistics - travel, lodging, meeting space, materials/supplies, audio-visual needs and other event details as necessary
    • Ability to manage multiple tasks/projects/processes simultaneously
    • Strong technology background, including:
    • Significant experience with Microsoft Word, Excel, Outlook and PowerPoint as well as Internet research; Salesforce experience a plus
    • oEager and able to learn new systems/databases/technologies quickly
  • oUses technology in productive and efficient ways
    • Strong project manager
    • Ability to work in a fast-paced deadline-driven environment
    • Ability to handle autonomy while maintaining accountability; always holds self to high expectations
    • Commitment to respond well to feedback and adjust accordingly
    • Sense of humor optional, but highly preferred
    • This role will require travel (10-15%)
    • Bachelor’s degree required

    Employment is contingent upon a thorough background and reference check. You must be legally entitled to work in the United States.

    What We Offer

    Competitive salary and 401(k) retirement savings plan with a generous employer match

    Employer contributions to medical, dental, vision and life insurance plans

    Pre-tax commuter benefits

    Flexible spending accounts for medical and family care expenses; backup child and elder care

    Two days of paid time off per year to perform volunteer work

    Free access to an on-site gym and a steady supply of nutritious snacks in our shared kitchen

    Exempt vs.



    Join Our Team

    As a member of The Broad Center team, you’ll work alongside sharp, driven colleagues that have a sense of humor matched with generosity of spirit.

    To apply, visit: www.broadcenter.org/who-we-are/join-our-team

    We will only contact candidates chosen for further consideration.

    An Equal Opportunity Employer

    The Broad Center does not discriminate on the basis of race, color, religion, ethnic or national origin, age, disability, gender, sexual orientation or other characteristic covered by law with regard to employment opportunities.

    The Broad Center is committed to providing equal access and opportunities to candidates with legally recognizable disabilities. We will make our best effort to provide reasonable accommodations at every stage of the application process. Disclosing a disability or requesting a need for accommodations is a separate and distinct process from selection and will have no bearing on a candidate’s application status. If you need to request an accommodation or have any questions regarding our disability accommodations policy, please send an email to DAO@broadcenter.org.

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Experience Level

Mid Level

The Broad Center

We work towards the day when America’s school systems have been transformed into engines of educational excellence and equity so every student graduates ready for college, careers and life.

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