Office Manager for Brooke Charter School Network in Boston, MA

Office Manager

Brooke Charter School Network - Boston, MA - Full time

The Role & Responsibilities

The role of Office Manager is a crucial operations position within the Brooke model. The Office Manager reports directly to the Director of Operations and takes ownership of all front office operations.

Responsibilities include:

  • Reception, including answering phones and greeting parents and visitors (from 7:00am to 5:00pm)
  • Collecting and entering daily attendance, making calls to families of absent students
  • Overseeing purchase order system
  • Coordinating billing for the after school program
  • Overseeing ordering and stocking of supplies for teachers and the front office
  • Coordinating incoming mail and outgoing mailings
  • Tracking, organizing and maintaining student records
  • Managing service calls for printers and copiers
  • Assisting with enrollment and student information as needed
  • Participating in operations team professional development sessions


  • Bilingual Spanish speaking and written ability required
  • French (Haitian Creole) speaking ability a plus
  • Bachelor's Degree preferred but not required
  • Proficiency with Microsoft Office (specifically Word and Excel)
  • Familiarity with Google Drive (Documents, Sheets and Calendar)
  • Strong interpersonal skills and experience in a customer service or relations type role
  • A shared dedication to the Brooke philosophy and mission

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K12 School Operations

Experience Level

Mid Level

Brooke Charter School Network

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