Office Manager

BetterLesson - Cambridge, Massachusetts - Full time

About Us

BetterLesson empowers K-12 teachers to build a modern classroom: learner-centered, culturally responsive, and personalized. Instead of the conventional one-size-fits-all professional development format for educators, BetterLesson supports teachers in a way that’s individually customized and continuous -- using a mix of 1:1 coaching, team coaching, and workshops, all supported by the BetterLesson Lab software platform. We match each teacher with a world-class coach and then leverage our technology to suggest customized teaching strategies, to measure impact on student learning, and to improve teaching practice through rapid iteration. This process leads to off-the-charts teacher love (our data shows teachers love BetterLesson more than Apple users love their iPhones), high administrator engagement, and, most importantly, dramatic teacher and student growth.

BetterLesson has raised over $30M of venture capital and grant funding, serves over 200 school districts, sees 850K+ monthly active users accessing our online lessons and strategies, and is expanding quickly.

We are a growing team of teaching practice geeks, educational opportunity devotees, and product development gurus. We place tremendous value on our company’s roots and culture: a shared passion to transform professional learning for educators at scale and a sense of urgency to achieve this vision on behalf of students. All candidates should have the experience, competence, and enthusiasm to dive into our highly dynamic organization headfirst and rapidly solve complex, exciting, and interconnected problems. We feel we offer a unique opportunity to join a small team, have flexible hours, and make a massive impact on our education system.

Role

Our people are everything. We know that’s a bit of a cliche--but it’s true. So we’re looking for a passionate, detail-oriented self-starter who is excited to be an integral part of the team at BetterLesson. As BetterLesson’s Office Manager, you will oversee the Cambridge office, provide support for our remote employees, as well as assist the Human Resources and People & Culture teams on key initiatives around employee operations and engagement. We envision this role as one with the potential for a lot of learning and growth in both the Human Resources and People & Culture fields with further opportunities for advancement on one of those teams.

You will focus on three main functional areas:

  1. Office Administration: Support and enable the BetterLesson team in a variety of ways including: greeting guests when they come into the office, mailing supplies and marketing collateral, checking and sorting mail, assisting in the planning of office events, overseeing vendor relationships for catering and for IT support, creating and maintaining a company calendar, answering the main phone line, and maintaining/updating our various operating software systems (e.g., GSuite, Zoom, Expensify)
  2. Facilities Management: Oversee the administration of our Cambridge-based office including: administering employee policies (e.g., parking, access, IT, communication), liaising with building management, stocking supplies and snacks (we have automated most of this!), refreshing the workplace and kitchen, and ensuring an overall safe and productive work environment.
  3. Human Resources / People & Culture: Assist the Human Resources and People & Culture teams in their day-to-day operations including: supporting Hiring Managers by scheduling candidates and ensuring a great candidate experience; working with HR to complete employment verifications, update various HR systems, and enhance various policies and procedures; and collaborating with the People & Culture team on assessing employee engagement and implementing company-wide initiatives to improve engagement.

You are:

  • detail-oriented to a fault (if that were possible!), operationally focused, highly organized and motivated, and simply able to get stuff done
  • willing and eager to take on tasks big and small, and adept at sweating the small stuff while keeping the big picture in mind
  • a clear and professional communicator, both verbally and in writing
  • able to operate with an integrity that aligns with BetterLesson’s core values
  • a self-starter who is eager to learn and grow
  • a kind, thoughtful "people person" who loves getting to know and building relationships with all different kinds of people

You have:

  • office management experience
  • strong computer skills and experience working in Google Suite
  • exceptional interpersonal skills
  • comfort and ability to work in a fast-paced environment
  • ability and willingness to take initiative and anticipate needs before, or right as, they arise
  • experience in Human Resources / People Operations (not required)

We can offer you:

  • the opportunity to work with an awesome team to solve important problems
  • the opportunity to grow as a Human Resources and People & Culture professional in a high-growth, mission-driven, tech start-up company
  • a competitive salary
  • health and other employee benefits
  • a great office space near Harvard and Central Squares in Cambridge
  • a flexible schedule and vacation policy
  • the opportunity to spend every day working to improve outcomes for teachers and students

Location:

  • Cambridge, MA

BetterLesson’s Commitment to Diversity, Equity, and Inclusion

BetterLesson is proud to be an equal opportunity employer. Our goal is to be a diverse workforce at all job levels. We don’t just accept diversity — we celebrate it, we support it, and we know it benefits our employees, our products, our partners, and our community. We encourage individuals to apply regardless of race, color, religion, sex, pregnancy status (including childbirth, lactation, and related medical conditions), national origin, age, marital status, sexual orientation, gender identity, gender expression, non-disqualifying physical or mental disability, and/or any other characteristics unrelated to merit. At BetterLesson, we are committed to creating an inclusive environment for all of our employees.

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Role

Operations

Experience Level

Mid Level

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