NETWORK TECHNICIAN

Santa Rosa Junior College - Santa Rosa, California - Full time

NETWORK TECHNICIAN

Santa Rosa Junior College

Salary: $6,205.00 - $7,541.00 Monthly

Job Number: 20-01002

Location: Santa Rosa, CA

Department: Information Technology

Closing: 7/21/2021 11:59 PM Pacific

Description

FILING DEADLINE: WEDNESDAY, JULY 21, 2021

It is the candidate's responsibility to be sure that ALL required materials are submitted by the filing deadline to be given consideration.

COMPENSATION AND BENEFITS:

  • Salary Range: $6,205 to $7,541 per month (20/21 Classified Salary Schedule); maximum initial placement at $6,840 per month (placement within this range is based on assessment of previous experience as documented in application materials).
  • Fringe benefits: The District offers a competitive health & benefits package for employees and eligible dependents (benefits are pro-rated for part-time employees).
  • Leave/Holiday time: Full-time classified members earn 8 hours of sick leave and start off accruing 6.67 hours of vacation for each month worked (accrual rate increases after third year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (14 holidays/year, pro-rated for part-time employees).
  • **Candidate selected will need to successfully pass a pre-employment physical examination as a condition of employment.**

    ABOUT SRJC: Santa Rosa Junior College is an institution that has been a part of the community for m ore than 100 years, located in Sonoma County, California. Sonoma County is rich in history, beauty, and culture; it is one of the finest places to live on earth. Over 1.7 million students have attended SRJC in its more than 100-year history, many of whom are drawn to the college for its academic excellence, superb faculty and staff, comprehensive student services and beautiful grounds. At SRJC, we value learning that includes:

  • Excellent and innovative instruction and support services;
  • A learning- and learner-centered environment;
  • A welcoming physical environment;
  • Equity-minded faculty and staff with a caring and supportive attitude among faculty and staff;
  • Access to programs and courses that lead to transfer and/or gainful employment.
  • Access to lifelong learning opportunities
  • SRJC is committed to diversity, equity, inclusion and anti-racism. We are a designated Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community and supporting of all diverse groups. In 2019 and 2020, SRJC received the INSIGHT Into Diversity Higher Education Excellence in Diversity (HEED) Award. This award recognizes colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. SRJC was the only California Community College recipient of this award. The ideal candidate will share SRJC's commitment to be an inclusive, diverse and sustainable learning community that engages the whole person. https://www.youtube.com/watch?v=coaYwdkraGY

    JOB DESCRIPTION:

    Under general supervision, identifies, analyzes, troubleshoots and resolves some Tier 2 and Tier 3 District network problems; assists with the configuration, monitoring and troubleshooting of enterprise network equipment such as Cisco switches, routers, and firewalls; designs, administers, monitors, backs-up and restores the District domain servers; trains and supports end users with issues related to software applications, data communications, networking and other computer technology; installs and configures networking equipment and other computer technology; may serve as a lead worker to other classified staff in the area; and performs related work as required. This is a regular, full-time (1.0 FTE), 12 month, classified position. The tentative work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m. This position is contingent upon funding and Board approval.

    SCOPE:

    The Network Technician designs, installs, configures, maintains, monitors, troubleshoots and repairs core networking, data communications and other computer services and equipment; determines the most effective method to resolve problems and implements solutions; and makes recommendations to the Manager of Campus Data & Telecommunications to eliminate network- and server-related problems.

    DEPARTMENT DESCRIPTION: The IT Department is responsible for providing network, server, telecommunication, computing hardware, software, and instructional computing classroom and lab support for all staff, faculty, and administrators at Sonoma County Junior College District.

    Essential Functions

    Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.

  • Identifies, troubleshoots and resolves technically complex problems with the network, servers, microcomputers & other computer technology used by the District.
  • Performs general network configuration and installation (wide and node) for both local and wide area connectivity, node and router configuration, network troubleshooting and resource growth planning.
  • Performs desktop and network analysis for end-users; identifies and discusses installation and network access needs; determines appropriate access rights.
  • Works with vendors to resolve hardware operating system issues; analyzes bugs in system and application software; researches and tests possible solutions and implements solutions.
  • Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.
  • Administers domain servers as assigned.
  • Compiles and prepares complex management and statistical reports, graphs, etc. to indicate trends and specific problem areas of the District's network and other computer technology.
  • Maintains current knowledge of emerging information technology trends and developments; serves as a technical resource and makes recommendations on new computer technology.
  • May serve as a lead worker to other Classified staff in the area.
  • Directs the work of student and short-term, non-continuing employees.
  • EMPLOYMENT STANDARDS

    ABILITY TO: Analyze, troubleshoot and improve District network access and security systems; maintain current knowledge of emerging information technology trends and developments; deliver technical customer support over the phone or in person in a calm and professional manner; train others in use of their computers and applications; identify, evaluate and solve domain and network performance problems; work closely with other Information Technology staff and end-users to troubleshoot District-wide network problems; work independently and as a member of a team; write network documentation; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

    KNOWLEDGE OF: Computer network systems, principles and techniques; network administration procedures and practices; local area- and wide area- troubleshooting principles and practices; systems analysis; network and network routing protocols; server anddesktop operating systems; networking hardware; network firewalls; and network management/monitoring software.

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Minimum Qualifications

    Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

    Required Education:

    An Associate's degree with related college coursework and an industry recognized professional networking certification, such as MCSE (Microsoft Certified System Engineer) or CCNA (Cisco Certified Network Administrator).

    Preferred Education:

    Multiple industry recognized professional networking certificates such as MCSE and CCNA.

    Required Experience:

    Current experience providing Level Two technical server desktop and network support in a large multi-platform and multi-operating systems environment OR demonstrated experience as described above. Demonstrated experience implementing local area networks using multi-operating systems and platforms, network and computer trouble-shooting and problem solving skills required, including knowledge of networking theory, principles and practices.

    LICENSE OR CERTIFICATE:

    This classification requires the use of a personal or District vehicle while conducting District business. Must possess a valid (Class C) California driver's license and an acceptable driving record.

    SPECIAL REQUIREMENTS:

    Must be able to sit for a prolonged period of time in front of a computer monitor. Must be able to perform physical activities such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing or walking. The selected candidate will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense)

    Application Procedures

    In order to be given consideration for this position, applicants must submit the following documents by the filing deadline:

  • A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions. Please note resumes are not a substitute for completing the "Work Experience" section of the employment application. Applications will be considered incomplete if no work experience is listed, or if other required application fields are missing or incomplete.
  • Contact information (phone number and email address) for three professional references.
  • A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.
  • Current Resume.
  • Copies of transcripts of all college-level coursework, including confirmation of degrees. If selected for the position, official transcripts must be submitted prior to employment. Unofficial copies (both sides) will be accepted if the unofficial document includes a seal, watermark, or other proof that the document was provided by an educational institution.
  • If transcripts are from an institution outside of the United States, applicants must provide a formal evaluation of their foreign degree(s) at the time of application. https://hr.santarosa.edu/how-apply-qualify.
  • If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the https://hr.santarosa.edu/sites/hr.santarosa.edu/files/ClassEquivAppfinal.pdf https://get.adobe.com/reader/ and supporting documents, including narrative synopsis, to your employment application in order to be considered.
  • A current DMV Driver report (within the last six (6) months verifying a good driving record.
  • Copy of Professional Networking Certification (IE. MCSE-Microsoft Certified System Engineer or CCNA-Cisco Certified Network Administrator).
  • PLEASE SUBMIT ONLY MATERIALS REQUESTED.

    Following the filing deadline, applications which are complete for screening will be reviewed by a screening committee. Approximately 2-4 weeks after the filing deadline, Human Resources will notify you whether or not you have been selected for an interview. Those applicants most suitably qualified for the position will be invited to interview with a Screening Committee.

    If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

    MORE ABOUT SRJC HUMAN RESOURCES

    BUSSMAN HALL ANNEX

    MAILING ADDRESS: 1501 Mendocino Avenue, Santa Rosa, CA 95401

    PHONE: (707) 527-4954

    EMAIL: Please contact Shauna Malvino, mailto:smalvino@santarosa.edu or Maria Padilla mpadillacampos@santarosa.edu

    The office is located in the Bussman Building on the Santa Rosa campus. All documents included in your online employment application become the property of the District. Your employment application for this opening will not automatically be considered for future openings. New employment application(s) must be submitted for each opening.

    Due to COVID-19, the Human Resources staff are working remotely until further notice.

    CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

  • In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
  • Must be fingerprinted in California and have background clearance (at applicant's expense);
  • The selected candidate will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense);
  • Must take a TB test (once hired and every four years thereafter); and
  • Within 6 months of employment, must complete required District trainings such as Title IX, Mandated Reporter.
  • Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)

    Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. https://police.santarosa.edu/. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by visiting the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.

    Non Discrimination

    The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non- discrimination policy covers admission, access and treatment in District programs and activities-- including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.

    https://strategic-planning.santarosa.edu/

    VISION: SRJC aspires to be an inclusive, diverse and sustainable learning community that engages the whole person.

    MISSION: SRJC passionately cultivates learning through the creative, intellectual, physical, social, emotional, aesthetic and ethical development of our diverse community.

  • We focus on student learning by preparing students for transfer; by providing responsive career and technical education; and by improving students' foundational skills.
  • We provide a comprehensive range of student development programs and services that support student success and enrich student lives.
  • We support the economic vitality, social equity and environmental stewardship of our region.
  • We promote personal and professional growth and cultivate joy at work and in lifelong learning.
  • We foster critical and reflective civic engagement and thoughtful participation in diverse local and global communities.
  • We regularly assess, self-reflect, adapt, and continuously improve.
  • Equal Employment Opportunity

    SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.

    The Sonoma County Junior College District is an Equal Opportunity Employer.

    To apply, please visit https://apptrkr.com/2421935

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    Role

    Engineering

    Experience Level

    Mid Level

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