Membership Specialist (Classroom Accounts) ( Raleigh- Durham Area)

IXL Learning - Raleigh, NC - Full time

IXL Learning - Raleigh, NC - Full time

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The ideal candidate will enjoy working with customers and responding to incoming inquiries. This person must be well organized, and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of independent projects.

This a full-time (40+ hours per week), entry-level position in our Raleigh-Durham office.

What You'll Be Doing

  • Provide exceptional customer service to current and prospective customers
  • Effectively communicate key product features and benefits to customers via e-mail and phone
  • Respond to membership questions and assist customers with account inquiries, renewals, and changes
  • Provide pricing information and log quotes and communication in Salesforce
  • Receive and process purchase orders, credit card payments, and checks
  • Perform tasks related to sales support such as data entry and filing

What We're Looking For

  • Bachelor’s degree
  • Energetic self-starter who thrives in a fast-paced team environment
  • Strong written and verbal communication skills
  • Detail-oriented and exceptionally organized
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Customer service experience
  • Sales experience a plus
  • Classroom experience and passion for K-12 education a plus

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Experience Level

Entry Level

IXL Learning

IXL Learning is a leading educational technology company on a big mission: delivering an immersive learning experience to all students, in all grades and subjects, in schools and homes worldwide.

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