Communications Head or Manager for Khan Lab School in Mountain View, CA

Communications Head or Manager

Khan Lab School - Mountain View, CA - Full time

Khan Lab School - Mountain View, CA - Full time

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Your main role:

The title of this position is commensurate with experience. This position reports to the Head of School and currently co-manages the Marketing Associate + interns (management is also commensurate with experience).

  • Strategy
    • Identify/track key performance indicators based on the organization’s objectives
    • Ensure consistent communication & oversee adherence to branding and corporate identity
    • Coordinate means to seek regular input from the school’s key constituencies
    • Help formulate and administer policies to ensure the integrity of the school is maintained
  • Content & Design
    • Oversee editorial direction, art direction, and design for KLS
    • Build/distribute concise and meaningful stories out of complex information
    • Lead writing, editing, proofreading, and revision process for communications
    • Lead graphic design and multimedia production for KLS
    • Responsible for digital & print content, collateral/swag, and publications
  • Internal Community & Communications
    • Create school newsletters, communications, and materials
    • Ensure consistent, authentic, and aligned team communications
    • Manage the Parent Portal, Directory, and calendar feeds
    • Coordinate and oversee programs, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities
    • Serve as a lead parent liaison and communication support person
    • Record minutes during various meetings
  • External Community & Public Relations
    • Act as the school’s representative for the press, coordinating media interest in the school and ensuring regular contact with target media
    • Manage the school website, including the blog and SEO
    • Lead digital strategy, content creation, and optimization for social media channels
    • Manage email marketing and digital outreach
    • Deliver educational/promotional presentations and speeches
  • Development
    • Create campaign collateral for fundraising and capital campaigns, including design of reports, requests, and acknowledgments
    • Ghostwrite appeals, acknowledgment letters, etc.
    • Ensure fundraising materials adhere to corporate identity
  • Marketing Analytics
    • Manage overall campaign metrics through use of dashboards & data, i.e. Google Analytics
    • Evaluate and monitor progress of website & social media KPIs
    • Determine and execute best practices for email marketing growth
    • Leverage data to make decisions that drive growth
    • Promote progress on key metrics in creative and accessible ways


  • In-depth experience working in marketing and communications
  • Passion for education and collaborating with teachers and students
  • Strong written and oral communication skills
  • Fluency with a variety of technology platforms, especially Adobe Creative and Google Suite
  • Extremely organized with meticulous attention to detail
  • Ability to work independently in a fast-paced, entrepreneurial, and dynamic environment
  • Strong analytical, problem-solving, decision-making, and leadership skills
  • Ability to form empathetic, friendly relationships of mutual trust with students, team members, and parents
  • Positive outlook in all respects
  • High level of professionalism, including a high level of cultural sensitivity, confidentiality, and exemplary interpersonal skills
  • Commitment to continuous improvement
  • Flexibility
  • Equal parts self-starter and team player


  • Four or more years of experience working in digital marketing and communications
  • School and/or nonprofit leadership experience
  • Graphic design expertise
  • Website management and blogging background
  • Photography & video production expertise
  • School admissions experience
  • Experience with managing expectations of demanding stakeholders
  • Experience writing on behalf of an organization
  • Event planning skills
  • Experience formulating strategic plans for school improvement


  • Competitive compensation commensurate with experience
  • Health, dental, and vision benefits
  • 401(k)
  • Free lunch, snacks, and coffee
  • Khan Lab School tuition discount


All Khan Lab School employees must undergo criminal background checks and TB risk assessments as mandated by California state law prior to their start dates at Khan Lab School. By submitting an application, you acknowledge that your employment with Khan Lab School would be conditioned on satisfactory background check and completion of the TB risk assessment.


To be considered for this role, you must submit an online application. Please submit a cover letter addressed to the Khan Lab School Hiring Committee that explains why you would be a great fit for this role, along with your resume.

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Experience Level

Mid Level

Khan Lab School

Khan Lab School is an independent school serving 140 students ages 5-15+. We provide an extended-year, extended-day, mixed-age program with a project-based learning approach recognizing that ownership and relationship are the keys to success in learning.

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