Manager, Order Processing (San Mateo, CA)

IXL Learning - San Mateo, California - Full time

IXL Learning, a leading edtech company with products used by 12 million students worldwide, is seeking a Manager, Order Processing to help support our growing sales operations team. The ideal candidate will enjoy working in a fast paced environment and demonstrate excellent organizational skills. We are looking for a creative manager with the ability to lead and inspire an order management team while handling IXL’s rapid growth.

This is a full time position at IXL headquarters in San Mateo, CA.

WHAT YOU'LL BE DOING

  • Lead a skilled team of Sales Operations Associates who are responsible for receiving and processing a large volume of complex order types
  • Establish and maintain data entry requirements. Provide mentorship, guidance, and coaching to associates throughout the order entry process
  • Oversee weekly audits of processed orders to ensure accuracy of new revenue calculations
  • Review orders for completeness according to reporting procedures and communicate with customer purchasing departments and internal stakeholders for further processing of incomplete orders
  • Use Salesforce to record processed orders and communicate relevant information with sales, renewal, and customer success representatives
  • Calculate and compile order-related statistics and prepare reports for upper management
  • Work closely with the Sales Operations Director on specific responsibilities and special projects as needed

WHAT WE'RE LOOKING FOR

  • BA/BS Degree
  • 5+ years of experience in order management or sales operations
  • 2+ years of leadership experience
  • Detail-oriented and exceptionally organized
  • Demonstrated success at managing multiple tasks in a fast-paced environment
  • Strong written and verbal communication skills
  • Experienced with Microsoft Word and Excel, Salesforce experience a plus
  • Comfortable with technology and passionate about bringing technology into the classroom

ABOUT IXL LEARNING

IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 500,000 teachers deliver personalized instruction, and empower over 12 million students to achieve new learning milestones every day.

At IXL, we’re passionate about our mission of creating the best educational technology that improves learning for all students. We bring that same passion to creating a workplace that values diversity on the basis that all of us bring a unique perspective and experience that advances IXL’s mission.

We strive to increase diversity in race, ethnicity, gender, age, sexual orientation, and physical or mental ability and to continually promote a work environment where everyone, from any background, can do their best work.

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Role

Sales

Experience Level

Mid Level

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