Manager, Onboarding and Operations

Teach For America - Bay Area - Richmond, CA - Full time

Teach For America - Bay Area - Richmond, CA - Full time

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The Role

As the Manager, Onboarding and Operations for Team Richmond, you will own the onboarding and hiring processes for our incoming corps members, working in close partnership with the Head of Talent to ensure that Teach For America continues to contribute to the diverse coalition of leaders at every level of the educational system in West County. You will manage the community office, your team's operations, and oversee the logistics for events to maximize your team's efforts. You will also make sure the Richmond Community Lead is able to work purposefully and efficiently by providing critical administrative support such as scheduling, coordinating with staff members and outside contacts, and preparing meeting materials. You are organized, fun, flexible, motivated by behind-the-scenes work and have excellent customer service skills. This position reports directly to the Richmond Community Lead and is based in Richmond. 

The Team

The Bay Area team has set a clear mandate to harness our unique community assets—unparalleled intellectual, human, technological, and financial capital—to rethink our organizational approach, striving to build the next generation model for Teach For America and for teacher and educational leadership development. For 25 years, Teach For America has been a critical force in creating classrooms and schools that are bucking the status quo for low-income students. And yet, our very best schools nation-wide are still facing a reality where fewer than 50% of students are on a path to college or meaningful post-secondary options. While an impressive shift from the status quo, we know that we must think differently to realize our aspiration of every student having the opportunity to fulfill her or his full potential. Currently in our third year of redesign, we see clear indicators that what we are doing is working. In Richmond, we have seen some of the strongest growth in corps culture of any region in all of Teach For America. Moreover, we have developed strong partnerships with both our local school district and teachers’ union. We’re proud about the progress that our corps members, alumni, and staff are working together to bring about, and we’re excited about the prospect of you joining our team! 

Mindsets

Obsessed with the details. You approach each task you lead with an eagle-eye towards details and anticipate every step and possible misstep in the process. You are skilled at managing complexity and adjust course easily and quickly when things fall off track.

Self-driven. You have superior organizational skills, integrity, and great follow through on tasks. You don't get overwhelmed easily and take personal responsibility for the success of your work whether it requires managing back-end processes, engaging with the team, or setting up others to execute effectively. 

An excellent communicator. Whatever the medium, when people receive a message from you, they are crystal clear on the purpose of your communication and any requested action. They feel respected, deeply connected to our mission, and that their time was well-spent. 

A utility player. You're willing to help out wherever needed and thrive in a face-paced, entrepreneurial environment.

Responsibilities

Incoming Corps Member Onboarding and Hiring (40%)

Provide an exceptional onboarding and hiring experience for our incoming corps members, ensuring that they are exceptionally well positioned to start the school year strong with their students

Team Richmond Support (20%)

Oversee and monitor all data systems

Track budget to actual expenses, pay bills, manage credit card accounts and reimbursements, oversee staff expenditures and reimbursement submissions, and make recommendations for budgetary strategy

Actively cultivate a team culture that fosters collaboration, appreciation, and celebration generally and through event support (i.e. birthdays, holiday parties, and happy hours)

Manage the Richmond office by creating and maintaining efficient systems for space upkeep, technology, mail, water, and supplies; work closely with regional and national colleagues to anticipate and answer ongoing logistical needs

Internalize Team Richmond's vision, priorities, and strategies and provide support and thought partnership to the Richmond Community Lead as needed

Provide administrative support to the Richmond Community Lead, including but not limited to calendar management, travel arrangements, expenditure processing, and prep for team meetings

Communication and Community (15%)

Support strong communication internally within the Teach For America – Richmond community and externally, with our community partners

Support driving towards one of the strongest corps cultures in the country

Events and Logistics Support (15-20%)

Manage logistics for and in some instances set vision for culture and oversee execution for Team Richmond events, including but not limited to corps member trainings and events

Requirements

Prior Experience

Minimum 3 years of work experience.

Teaching experience preferred.

Education

Bachelor’s degree required; graduate degree preferred.

Work Demands

Based in Richmond, but must be able to travel regularly around West County and occasionally to the other Bay Area offices (Oakland, San Francisco, San Jose).

Ability to work evenings and weekends as necessary; overnight travel is minimal.

Apply Now

To be considered for this role, you must submit an online application along with a cover that speaks to "why" you are applying for this role. Please scroll down to the bottom of the page to find the link to the online application. We will be reviewing applications as they come in, and the application deadline for this role is Sunday, July 9. 

Benefits and Salary

Salary for this position is competitive and depends on prior experience. In addition, a comprehensive benefits package is included. Learn more atwww.teachforamerica.org/about-us/careers/employee-benefits.

Commitment to Diversity and Equal Opportunity Employment Policy

Teach For America encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort. Learn more about our diversity on staff:www.teachforamerica.org/about-us/careers/life-at-tfa/workforce-diversity-and-inclusiveness.

Teach For America is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

This job description reflects Teach For America's assignment of essential functions and qualifications of the role. Nothing in this herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time.

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Role

Operations

Experience Level

Mid Level

Teach For America - Bay Area

The Bay Area team has set a clear mandate to harness our unique community assets—unparalleled intellectual, human, technological, and financial capital—to rethink our organizational approach, striving to build the next generation model for Teach For America and for teacher and educational leadership development.

Apply for this job

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