Manager of User Experience Research

Summit Public Schools - Redwood City, CA - Full time

Summit Public Schools - Redwood City, CA - Full time

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Summit is looking for a Manager of User Experience Research to drive improvements to Summit Learning by elevating and learning from the perspectives and experiences of students, educators, families, and other 'users' of the education system, in order to help Summit achieve its vision that all students graduate from high school equipped to lead a fulfilled life.

Why user experience at Summit

Needs-based research and insights are critical to better understand how we can impact teaching and learning experiences. This position conducts user research on projects in alignment with Summit’s research agenda. This involves many elements of UX research, including planning and conducting research and studies with teachers, students, parents and stakeholders through interviews, on site visits, observations, surveys and other qualitative and quantitative research methods.

What you’ll do here

The Manager of User Experience Research leads the definition, design, execution, synthesis (key insights!), communication, and follow-up of user experience research within supported projects, ensuring all aspects of the project are completed in accordance with the needs of the users of the research. The Manager of User Experience Research collaborates closely with the Director of User Experience Research and the Senior Director of Research, project managers on specific research projects, and other key stakeholders and users of the research, including platform-focused sub-teams at CZI (Chan Zuckerberg Initiative).

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Role

Research

Experience Level

Mid Level

Summit Public Schools

Summit Public Schools is a leading charter management organization serving diverse communities in the San Francisco Bay Area and Washington State with currently eleven schools serving over 3,600 students.

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