Manager of Health Team

The Primary School - East Palo Alto, California - Full time

ABOUT US

The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age. We recognize the entrenched racism that exists within our public systems and the unjust impact this has had on families of color. Our aim is that children and families most impacted by systemic poverty and racism receive the multidisciplinary support they deserve to be well, learn, and thrive.

Long-term, we hope to create a game-changing school model that can be replicated across the country. As we continue to learn and grow, we plan to share what we’ve learned and pursue policy and systems change on a local, state, and national level. We are proud to receive funding from the Chan Zuckerberg Initiative, a major national philanthropy.

Our approach has three defining characteristics:

  • We start early. We start working with children as young as 8 months and provide full-time school starting at age three to reach them at a critical stage in development.
  • We partner with parents. We believe that when parents thrive, children thrive, so we support the wellness and growth of parents alongside the growth of their children.
  • We integrate services. Our unique model unites health care and education, building a multi-disciplinary team and holistic system of care around a child’s full needs.

In 2016, we opened our flagship school in East Palo Alto, California, with our first class of four year olds. We have grown to serve over 300 children and their families through a birth to three program, parent wellness program, full-day preschool, and elementary school, which will grow through eighth grade. In 2021, we opened our second site in the East Bay.

ABOUT OUR EAST PALO ALTO SITE

We are continuing to grow our East Palo Alto site and are excited to launch 5th grade for our 2022-2023 school year. In our school we currently serve ~320 students across two preschool grades (3 and 4 year olds), kindergarten, and first grade through fourth grade. Beyond school, core components of our model include partnering closely with parents throughout their child’s development and supporting parent wellness; coordinating early screening and developmental support; and working with existing health care providers in the community to coordinate care for children.

ABOUT THE ROLE

Given The Primary School’s unique focus on health integration and building a new school model, the Health Team Manager role offers a unique opportunity to leverage unique programs and partnerships to impact student health and wellbeing within a school model. The health team manager will report to the Director of Operations and Integration at the EPA campus site and will serve as manager of the EPA campus health team.

The role will be responsible for leading and implementing health integration programming of The Primary School model. This entails leveraging a school site to bring more accessible health services to campus that prevent and address health barriers to learning, fostering partnerships that help families navigate the health care system, and supporting programs that build life-long health behaviors for our students. The manager will work closely with the integrated school nurse from Ravenswood Family Health Center to bring clinical expertise about the health needs of children. Additionally the role will work in partnership with the central office Medical Director to design and refine programs that reimagine how well child care, developmental services, and social emotional supports are delivered to support the whole child. Finally, in collaboration with our learning and data team, as leader of the site’s health team, the health team manager will oversee our tracking of annual goals, health outcomes, and improvement processes that build the school models rapid cycle learning and evaluation engine.

RESPONSIBILITIES

Health Program Management

  • Ensure smooth day-to-day program operations, including scheduling, program assignments and materials, space planning, and expense management.
  • Monitor Key Performance Indicators (KPI) and ensure metrics of success are being consistently met.
  • Work with program leaders to refine and implement program as designed
    • In partnership with Central Office and as approved by EPA leadership, iterate on components of select programming to improve how that programming meet the needs of students, families, and staff tasked with implementing the program
  • Ensure smooth collaboration between parent wellness coaching team, school operations team, school leaders, teachers, and 0-3 teams
    • Attend relevant meetings, trainings and events, as well as hold regular 1:1 check ins with program leadership, to stay up-to-date on what is going on with programs to ensure alignment
  • Support in the creation and management of communications to families
  • Troubleshoot and problem solve cross-program issues as needed
  • Other duties consistent with the role as necessary

Team culture and management

  • Facilitate a high degree of collaboration between direct reports and other programs’ staff
  • Provide clarity, alignment, groundedness and solutions to challenges of the program and the team
  • Work with manager to identify opportunities for professional development, plan team building experiences and support leading team meetings
  • Manager of the campus health team, including management of integrated school nurse, supervision and management of 1-2 direct reports, health fellows, and other staff assigned to the health team

Community Health

  • Collaborate with school design team and school leaders to enhance the educational process and the promotion of an optimal level of wellness for students, families and staff
  • Collaborate with school team to support with school health education curriculum, focused on six core health behaviors: hand washing, oral health, sleep, nutrition, physical activity, and media health
  • Serve as liaison between school site(s) and local health service providers/agencies in the community to build out community health partnerships
  • Maintain and cultivate the partnership with Ravenswood Family Health Center, the school site’s medical partner clinic, including leading a pediatric working group, quarterly leadership meetings, and scoping partnership charter projects each year
  • Orchestrate onsite events such as community vaccine events for flu or COVID vaccines or community health nights at school
  • Collaborate with parent coaching team to support addressing social determinants of health with connections to appropriate community resources and coordination with medical homes

Quality Improvement

  • Support and manage effective systems for the collection of data for required tracking and learning reports/KPI processes
  • Assess and evaluate the effectiveness of services delivered and health programming
  • Develop and coordinate quality improvement activities for school health services
  • Participating in monthly data review meetings with our learning team

QUALIFICATIONS

  • Track record of successful implementation of programs and management of complex projects
  • Excellent collaboration skills across multiple teams and expertises
  • Demonstrated commitment to equity and inclusion when managing others
  • Ability to manage people and work collaboratively across other teams
  • Flexible and creative thinking
  • Able to work with ambiguity and environments that change rapidly
  • Deep commitment and alignment to the mission and vision of the organization
  • Able to work at the times that work for families (some evenings and occasional weekends)

A Plus If

  • Undergraduate or Graduate degree in public health or professional experience in health care, community health, mental health or social work
  • Spanish speaking
  • Connection to or experience working in East Palo Alto/Belle Haven

Mindset and Attitude

  • You believe that we need a new model of school and have a deep commitment to re-defining systems and the way we care for our children
  • You are deeply kind, humble, and courageous
  • You have the courage to take bold bets, make mistakes, and try again
  • You believe in the mission of The Primary School and that all children and families are capable of extraordinary things

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

COMPENSATION

Annual salary range begins at $73,000. Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit. 

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Role

Project Management

Experience Level

Mid Level

The Primary School

The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age.
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