Manager, Human Resources and People Operations

The Achievement Network - Boston, Massachusetts or Remote - Full time

Manager, Human Resources and People Operations

Location: Flexible within the United States

Travel: Occasional Travel will be required, up to 3 times per year

Position is available: Immediately


Every student deserves opportunities in life, and every educator committed to providing those opportunities deserves support. Those beliefs drive us to work alongside schools to support great teaching so that we can work towards guaranteeing that all students are receiving high quality instruction. We partner with over 900 schools - both district and charter - in underserved communities around the country, thus impacting more than 330,000 students. Third-party evaluations confirm that when schools have the right basic conditions in place and partner with ANet, they achieve 6-8 months of additional learning over a two-year period compared to schools not partnering with ANet.

At ANet we are committed to living out our core values (, both across our organization and with our partners. We acknowledge that systemic inequities impact student access to opportunities and that in order to ensure educational equity for all students, we must center on the experiences of those from marginalized communities to guide our work. We work to deepen our understanding of how race, class, power and privilege influence the education system as well as influence our own perspectives. To do so, we provide ongoing learning opportunities through org-wide professional development, affinity groups, working groups, and resource sharing.


We are seeking a Human Resources (HR) and People Operations Manager to be responsible for various HR and Operations processes, specifically payroll, leaves, benefits, and people information systems. The HR Manager will provide exemplary customer service, serve as a resource to our employees so they understand ANet's policies and get the most out of ANet's benefits, and ensure that our policies comply with federal and state laws. This role will report to the Director, Human Resources and People Operations and will work in close partnership with ANet's Talent functions to propose and implement solutions to ensure ANet's HR work embodies our core values and anti-racist standards, employees have an excellent experience, and mitigate legal risk.


Lead ANet's payroll, leaves, benefits and HR compliance processes

  • Partner with relevant stakeholders to improve core HR processes, including Professional Employer Organization (PEO) payroll execution, Leave of Absence (LOA) management, open enrollment and benefits renewal, and more
  • Serve as the lead liaison with ANet's PEO, Insperity
  • Manage the payroll processing of semi-monthly employees across several states and entities
  • Oversee and administer leave requests determining eligibility with specialized attention to those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans
  • Administer employer-sponsored benefits plans, including health, disability, and 401K and communicate benefits and payroll updates to Insperity and other third-party vendors
  • Ensure HR policies and procedures comply with state (e.g., CA, NY) and federal (e.g. DOL, OSHA) legislation and conduct quarterly and annual reporting as required by state and federal employment laws, to include EEO and Affirmative Action Planning

Provide exemplary customer service and serve as a resource to our employees

  • Serve as point person for all employee inquiries related to benefits and HR policies
  • Manage internal employee communications regarding policies & procedures, ensuring employees understand both context and rationale for ANet policies (e.g., vacation rollover, etc.)
  • Anticipate HR-related needs and work to equip managers with relevant information for all ANet teams, including guidance to effectively onboard, transition, and off-board team members
  • Communicate with employees regarding leaves and ensure that they are aware of the myriad of options available to them
  • Draft and distribute reference materials related to open enrollment materials, benefit summaries, etc.
  • Serve as the liaison and spokesperson for the human resource team's initiatives and policies
  • Maintain and improve internal HR intranet pages
  • Collaborate with the Talent Analyst to respond to internal and external requests for employee data

Evaluate ANet's policies and people systems and recommend and implement efficiencies

  • Support the Director, Human Resources and People Operations with policy development
  • Through close partnership with various internal stakeholders, ensure HR systems, processes, and policies embody ANet's goal to be a diverse, inclusive, and anti-racist organization
  • Provide input regarding the marketplace of policies and benefits, including peer organizations, and make recommendations for how ANet remains market competitive with our total value proposition
  • Foster strong cross-functional relationships with Talent Acquisition, Finance, Accounting, and TechX teams to drive efficiencies and simplify workflows
  • Maximize employees' experience and satisfaction with ANet's benefits


To be successful in this role, ideal candidates must demonstrate the following:

  • You bring at least 3-5 years of experience supporting an HR function for an organization with a demonstrated commitment to people's positive experience of benefits, policies, procedures, and managing sustainable systems for a growing organization
  • You bring a proactive customer-service orientation, with a particular ability to quickly and accurately understand the needs of others and flexibly provide effective and efficient service
  • You have knowledge of HR-related policies and how they are applied in a values-aligned organization and have developed and implemented HR policies, trainings, etc., with an eye for how they advance equity
  • You have experience managing HR across multiple states and an understanding of applicable state and federal laws
  • You are adept at communicating information clearly with others, including through trainings and policy writing
  • You can understand, influence, and motivate others, including in sensitive or challenging circumstances
  • You are able to diagnose and define critical challenges and opportunities, make sound recommendations, and problem-solve effectively through teamwork and collaboration
  • You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels
  • You are motivated by working in an environment where we live out our core values daily. You are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values, and our work towards becoming an anti-racist organization.


Individuals who join ANet have the opportunity to be part of a dynamic, values driven, and team-oriented organization that is committed to having impact in schools by investing in each other and learning together. We were named as The NonProfit Times Best Nonprofits to Work For and work tirelessly to foster a working environment where the unique perspectives, backgrounds, and identities of our staff members are valued.

We offer comprehensive benefits in order to best support our people. Benefits we offer include: medical, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including 10 paid holidays and paid days off between the Christmas and New Year's holidays; paid parental leave; educational expenses reimbursements; flexible spending accounts; professional development; a 401(k) plan with a 4% match; short and long-term disability coverage; and basic life and personal accident insurance. We also offer an inclusive environment where we welcome you to bring your whole self to work every day.

The salary range for this position is $78,800-$118,200. New staff members typically start between the range minimum and midpoint based on qualifications, experience, and internal equity. In order to uphold our commitment to equity, ANet does not negotiate pay.


We are now accepting applications for this position, which will be reviewed on a rolling basis. Please submit your application online.

ANet has implemented a Mandatory Vaccination Policy, which requires all staff to provide proof of vaccination against COVID-19 or obtain an approval for exemption due to medical or religious reasons prior to commencement of employment unless applicable state or local law provides otherwise.

ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.

Applicants must be currently authorized to work in the United States on a full-time basis.

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Customer Implementation / Customer Success

Experience Level

Mid Level

The Achievement Network

ANet is a nonprofit dedicated to the idea that every child deserves an excellent education and the opportunities it provides.
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