Manager, Sales Support- POSITION FILLED

Torsh Inc. - New Orleans, Louisiana or Remote - Full time

Who We Are

TORSH is a New Orleans based education technology company that produces TORSH Talent, the leading online professional learning platform for educator development and growth. TORSH Talent provides a comprehensive all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching. Our mission is to improve outcomes for students and children by improving educator effectiveness. TORSH currently serves a wide range of customers including districts, charter schools, universities, early education providers and non profits. We are immensely proud of the fact that many of our customers are innovators in education including NYC Dept of Education, Success Academy Charter Schools, KIPP, Harvard University, Stanford University, and the state of New Mexico.

Description

We are seeking a motivated, highly-organized, investigative and sales-oriented individual to join our company on a full-time basis as Manager, Sales Support. This person will play a pivotal role on our sales team and provide crucial support to our inside and outside sales executives.

Responsibilities

  • Track down important details on prospective customers such as contact names, emails, phone numbers and titles to ensure our CRM tool is up-to-date.
  • Research and track relevant educational conferences and events and present the information to senior leadership, with recommendations as to whether TORSH should participate.
  • Manage industry conference participation and attendance.
  • Monitor industry trends and regulation changes. Identify what they mean to Torsh and our growth strategy.
  • Keep an up-to-date list of competitors and keep abreast of their company news, product updates and other information that might be helpful to our sales team.
  • Develop and maintain an understanding of customer needs including a thorough understanding of how TORSH’S technology and services create value for customers.
  • Manage and maintain data integrity.
  • Provide sales data and reporting at regular intervals, to track sales activity and revenue.
  • Produce reports on data collected to help CEO and Business Development Managers make decisions.
  • Act as liaison between Marketing and Sales.
  • Provide marketing/growth team with lead and conversion data.
  • Ensure that marketing Key Performance Indicators are appropriately tracked and reported to company senior leadership; Make suggestions about how the company can improve KPIs.
  • Ensure strong data governance, documentation, and communication of analyses and methodologies.
  • Tackle special projects and initiatives as assigned.

Position Requirements

Formal Education & Certification

  • Four-year university degree is desired.

Knowledge & Experience

  • Work experience with a track record of reliability, professionalism, and integrity.
  • Experience working with Hubspot CRM and Hubspot Sales.
  • Experience setting priorities, working with multiple deadlines and handling large volumes of data flow.
  • Advanced skills with Excel and PowerPoint necessary.
  • Good organizational skills with special attention to detail.
  • Ability to generate and manage detailed reports.
  • The desire to work at a fast-growing company.
  • Investigative nature; persistent research abilities.

Personal Attributes

  • Desire to learn a new technology platform.
  • Top-notch communication skills so you can effectively communicate our value proposition to prospective customers both verbally and in writing.
  • Exceptionally self-motivated, and able to carry out responsibilities with minimal direction.
  • Highly organized with a keen attention to detail.
  • Desire to learn more about the sales process and willingness to learn from Business Development Managers.
  • Superior work ethic and high energy level.
  • Desire and ability to work in a fast-paced, growing startup environment.

The Manager, Sales Support role will be compensated with a competitive combination of base salary, bonus, benefits and equity.

This role is based in New Orleans, LA, but we will consider remote employees on a case by case basis. Relocation expenses will be reimbursed.

If you are interested in this role, please submit a cover letter and resume to us at torshjobs@torsh.co.

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Role

Sales

Experience Level

Entry Level

Torsh Inc.

TORSH is a New Orleans based education technology company that produces TORSH Talent. TORSH Talent provides an all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching.

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