K12 Account Manager - Washington and Oregon

Lexia Learning - Seattle, Washington or Remote - Full time

Be a part of our growing regional sales team as an Account Manager in Washington & Oregon - work directly with schools and districts in your territory to implement our online software and implementation services proven to help all students of all abilities become proficient readers!

Ideal candidate will live within the Seattle/Tacoma area.

Role Objectives:

  • Reporting directly to the Regional Sales Manager, directly manage accounts within an assigned geographical territory to achieve revenue goals for renewals and new business
    • Guide existing customers to renew existing subscriptions, expand scale of usage and convert to latest version of program
    • Lead new school level customer prospects through the evaluation process to closure
    • Support aligned Account Executives with district level customer facing activities
    • Qualify and close school-level inbound leads

All About You

INITIATIVE: You consistently take actions to show initiative and grit in creating thoughtful and sustainable approaches to your work and act strategically in order to develop appropriate business opportunities.

ACCOUNTABLE: You hold yourself accountable for staying up-to-date on industry trends, and maintaining efforts toward strategic company sales goals.

COLLABORATIVE: You are a valued collaborator and adviser with internal stakeholders and customer decision makers in order to drive opportunities towards impactful and strategic goals, while also exemplifying independency when working on individual projects.

ADAPTABLE: You are comfortable and able to easily manage the changing market landscape. You understand the importance of adapting to the customer’s needs, and can build sustainable relationships that yield success over the longevity of a client relationship.

Essential Job Functions:

Manage a geographical territory to achieve all sales goals by managing each step of a sales process, including:

  • Manage and grow business relationships with existing Lexia customers
  • Maintain regular contact and communication
  • Identify and address customer needs and expectations
  • Notify customers of subscription renewal and consult on purchasing options
  • Prepare renewal and expansion purchasing proposals, then follow to closure
  • Seek referrals through existing customer network
  • Manage sales process with selected school level new business prospects
  • Research probable purchasers of Lexia products
  • Introduce Lexia to new prospects over the phone and in person to create awareness/interest
  • Deliver product demonstrations to individuals and committees via webinar and in person
  • Work with school-level staff to build support for purchase
  • Develop proposals and other professional communications
  • Qualify inbound leads
  • Collect customer data and case study success stories
  • Collaborate with aligned Implementation Manager regarding customer implementation support needs
  • Collaborate on plans to drive long-term success, product use and customer satisfaction
  • Communicate and coordinate customer training needs and calendar

Required Skills & Qualifications

  • Minimum of a Bachelor's degree. Teaching experience preferred
  • 3+ years of inside sales experience ideally to pre-K - 12 school districts, and preferably within Lexia or a technology and curriculum (reading) based product
  • Demonstrated leadership ability among peers - taking initiative, coordinating projects, and modelling high levels of performance
  • Proven success in high-volume, deadline-driven environment
  • Demonstrated ability to uncover client needs and propose solutions to ensure customer satisfaction
  • Track record of goal attainment in selling or providing customer service.
  • Proficient use of a CRM tool, such as Salesforce.com and Microsoft Office Suite.
  • Strong analytical, speaking, writing, and presenting skills
  • Ability to travel overnight – approximately 10%
  • Live in the Seattle/Tacoma area of WA

At Rosetta Stone we speak, learn, and interact differently, we embrace and thrive on these differences! We deeply benefit from the diversity that each individual has to offer. We are dedicated to fostering a culture that celebrates unique backgrounds, ideas and experiences. Rosetta Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, pregnancy, veteran status or any other status protected by federal, state or local laws.

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Experience Level

Mid Level

Lexia Learning

We are Lexia Learning, a Rosetta Stone company. As one of the best-known and most highly respected reading-technology companies in the world, we are dedicated to empowering literacy educators and students through personalized learning and adaptive assessment.

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