K-12 Account Manager (New England)

LearnWell - Remote - Full time

LearnWell is specialized and dedicated to supporting the 49% of all students who may be struggling with an underlying mental health condition—such as depression, anxiety or other mood disorders—which often manifest in self-destructive behavior, substance use, and eating disorders. In partnership with treatment facilities and school districts, we provide an integrated set of academic and mental wellness services for students and their families throughout the continuum of care.

We are hiring an Account Manager to forge administrator-level district relationships and help launch our new mental health counseling services for districts services. This individual will focus heavily on LearnWell’s top 150 customers to deepen our relationship with those districts, cross-sell LearnWell’s academic and tutoring services, while continuing to expand our reach to new customers in each geographic market.

This role is a true hunter-farmer role and will build a book of business and then expand within those key accounts by positioning LearnWell’s unique mental health counseling services. We expect this new service to be a crucial support for school districts and we anticipate high demand.

Key job responsibilities include:

  • Establish or have existing relationships with decision-makers at LearnWell’s top 150 school districts with the goal of introducing and/or cross-selling LearnWell counseling and teaching services
  • Effectively communicate the purpose, value and use case scenarios for all services offerings
  • Conduct ongoing outreach to existing district customers to optimize sell-through and usage of services
  • Manage the annual contracting process, negotiate fixed-fee agreements with districts as necessary
  • Conduct quarterly customer review meetings to demonstrate program impact and gather feedback
  • Cultivate reference accounts, customer champions and pursue referrals to new districts
  • Manage the selling process for all in-bound leads for counseling and academic services outside of LearnWell’s top 150 school districts

Qualifications for the role:

  • At least five years in K-12 sales and account management at the district level, with at least two years of experience generating new business
  • Excellent client engagement skills: listening, analyzing, speaking, writing, and presenting
  • Proven success in high-volume, deadline-driven environment
  • Track record of goal attainment in sales and customer service
  • Previous inside sales experience beneficial given level of outbound sales efforts includes telephone sales and virtual sales engagement
  • Proficient use of computer software, including Salesforce.com and Microsoft Office

Geographical territory for this role includes NY, NJ, and MA. Our ideal hire will reside within this territory as there is up to 25% travel included (reduced currently due to COVID-19). The remainder of the work responsibilities can be achieved remotely. The base salary for the role is between $60,000-$70,000 with the opportunity to earn up to $30,000 in annual incentive compensation.

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Experience Level

Mid Level

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