IT and Information Systems Operations Director

Burke's - San Francisco, California - Full time


Burke's is an independent K-8 gender-inclusive all-girls’ school located on a 3.5-acre campus in San Francisco with a 112-year tradition of excellence. Its mission is to educate, encourage, and empower girls. The school combines strong academic and co-curricular programs with an emphasis on project-based learning and personal growth in a diverse and inclusive community. Burke’s emphasizes the development of fundamental and higher-level critical thinking skills in an atmosphere of creativity, exploration, academic rigor, and joyful learning.

Burke's is seeking a thoughtful, dedicated, and talented IT and information systems operations director, to lead its core technology program. The IT/IS operations director reports to the director of curriculum and innovation, who also oversees the library, makery, and innovation team. The IT/IS department includes a full-time technology support specialist managed by the IT/IS operations director. As the leader of a small department, the IT/IS operations director must be hands-on with day-to-day tactical issues, but also strategic with planning and project management. Burke's is seeking a technology leader who is attuned to industry best practices and adept at implementing scalable solutions that serve end-user needs. Partnerships with third-party technology providers and engineers are critical for Burke's to ensure ongoing reliability and support. The next IT/IS operations director will ideally be able to start this spring, to allow for a graceful handoff from the current director, who retires after 20 years of service to the school at the end of June.

For more information please visit the following link, which contains the job opportunity statement and complete application instructions.


Post Date: February 28, 2022

Application Deadline: March 28, 2022 at 5pm PDT

Remote Semifinal Round: Week of April 4

On-Site Final Round: Week of April 18

Decision Announced: April 30, 2022

Start Date: Any time between May 1 and July 1, 2022

Reports To: Director of Curriculum and Innovation


IT Operations

Oversee the deployment of all hardware, software, and systems, and evaluate all technology services from various perspectives, including: cost-effectiveness, customer satisfaction, compliance, security, performance, and maintenance.

Evaluate internal IT systems for performance, efficiency, and customer satisfaction; and oversee and manage all accounts, contracts and financial issues related to the department.

Ensure IT data security, risk management, disaster recovery and planning processes are in place and receive regular review for currency and adequacy.

Information Services Operations

Oversee the maintenance and reliability of the school's enterprise data / systems environment, and ensure that these systems are deployed and engineered to leverage industry best practices for maintainability and scalability.

Work with senior leadership and various operational and academic departments to ensure they have the necessary access to, and reporting of, data.

Support and coordinate technology transitions in service to other departments.

Serve as the school's primary project manager for enterprise-wide data transitions.

Departmental Leadership

Manage the technology budget and general operations of the technology program.

Serve as the school’s project manager for upgrades and transitional initiatives involving hardware, software, infrastructure, systems, and classroom AV.

Supervise a full-time technology support specialist, and develop and maintain relationships with third-party vendors and consultants to ensure network reliability and provide ongoing backup support.

Under the direction of curriculum and innovation, to which this position reports, and in partnership with other technology professionals at the school, engage collaboratively with long-term technology planning and strategy.

Perform other duties as assigned.


Professional Qualifications and Experience:

Possession of a bachelor’s degree from an accredited college or university, with advanced coursework in information systems or a related field desirable

Experience coordinating or managing technology projects and initiatives, preferably in an educational institution

Experience administering data systems or enterprise applications

Prior experience supporting IT operations, including: security, networking, backup, disaster and recovery planning, risk management, or hardware deployment

Leadership and Personal Qualities:

Immersion in diversity work — both in training and in implementation

A willingness to execute a shared model of technology governance in collaboration with other technology colleagues and multiple members of the leadership team

A scalable approach to technology management that supports individual needs

An ability to plan and oversee concurrent technology-related programs and projects, combined with strong motivational skills to ensure completion and success

An ability to build consensus among diverse groups, facilitate critical discussions among constituents, and instill confidence in colleagues during times of transition

A thoughtful approach to technology planning and transition

Inspirational and diplomatic leadership sensitive to the needs of a diverse faculty

A collaborative, cooperative, empathetic, collegial, innovative, and patient mindset

Exceptional communication skills: written, verbal, presentation, and training

An understanding of the diverse technology needs and organizational complexities of a high-achieving, independent, K-8 school

Confidence and humility, together with a sense of humor and warm personality

A commitment to the mission and core beliefs of Burke’s

Capability to lift up to 25 pounds and access hardware in hard-to-reach spaces


For more information please visit the following link, which contains the job opportunity statement and complete application instructions.

Burke’s is an equal opportunity employer and makes employment decisions on the basis of merit. School policy prohibits unlawful discrimination based on race, color, age, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), genetic information, physical or mental disability, medical condition, citizenship status, sexual orientation, gender identity, gender expression, marital status, military or veteran status, or any other consideration made unlawful by federal, state, or local laws.

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District / Charter Chief Information Officer

Experience Level

Senior Level


Burke's is an independent K-8 gender-inclusive all-girls’ school located on a 3.5-acre campus in San Francisco with a 112-year tradition of excellence. Its mission is to educate, encourage, and empower girls.
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