Instructional Strategy Consultant

Knowing Technologies - San Mateo, California - Full time


Founded in 2010, Knowing Technologies (KT) is a growing and highly successful California-based educational consulting firm comprised of former educators and technology administrators, who work exclusively with independent and private schools to design and implement mission-aligned technology programs. This team of approximately two dozen smart and motivated professionals helps clients solve problems — from complex network engineering to critical instructional design — with immediacy and efficacy, so that educators can focus on what’s most important: teaching and learning.

Now, KT has created a new role, instructional strategy consultant, to help it deliver in an exciting new area: client strategy. As KT has recently repositioned itself from being a technology service provider to a technology solutions provider, the company has become much more involved in strategic planning with clients’ senior leadership teams. KT is now designing and implementing technology plans and developing technology strategy in support of the overall mission and learning objectives of each school. The instructional strategy consultant will be front and center in this process, working with both clients and several internal KT teams, on all aspects of the client strategy lifecycle. The instructional strategy consultant will report to the director of client strategy and work approximately 50% of the time at client sites, 25% at KT’s headquarters in San Mateo, CA, and 25% remotely.

For more information please visit the following link, which contains the job opportunity statement and complete application instructions.


Applications Accepted Starting: September 22, 2020

Application Deadline: October 22, 2020 at 5:00pm PDT

Semifinal Round: October 27 – November 1

Final Round: November 9 – 11

Decision Announced: November 30, 2020

Start Date: Mid-January 2021


Relationship Management

Serve as the primary point of contact for each assigned client and manage the overall client relationship.

Lead regular strategy meetings with clients to ensure clients are enthusiastic with respect to KT and recognize the high quality and value of the services provided.

Work with school leadership to set priorities, identify and propose projects and services, and move proposals to contracted work.

Travel to client sites approximately 50% of the time.

Design proposals for work in support of a client’s strategy, and facilitate and support presentations to clients in collaboration with other KT team members.

Strategic Planning and Analysis

Architect a client’s long-range instructional technology strategy based on alignment to both organizational mission and key technology standards.

Develop an actionable strategic plan that incorporates a client’s needs and objectives and includes measurable outcomes.

Oversee data gathering and regular assessment of each client’s technology program, so that the strategic plan remains current and new service opportunities can be identified.

Analyze data to identify existing and potential areas of remediation, particularly toward technology services and instructional design.


Monitor the operations of the internal KT team that supports each client, including the technology alignment manager, support center, and professional services team.

Evaluate the business impact of the alignment of standards.

Lead internal client review meetings to advocate and communicate on behalf of each client’s needs, and plan ahead around the client’s contract status.

Scope client project work so that other KT departments can be successful in their delivery of services.

Evaluate the process by which data and outputs are measured to assess service delivery and client satisfaction.

Create budgets for project work and internal specifications to support each client’s strategic plan.

Travel occasionally to the main KT office.

Other duties as assigned.


Professional Qualifications:

Possession of a bachelor’s degree from an accredited college or university, though a graduate degree is preferred

Multiple years of experience working in a mission-aligned organization, or in an organization that serves mission-aligned clients

Teaching, training, and/or instructional design experience, preferably but not necessarily in an educational institution

Previous consulting, director or leadership experience, preferably in support of overseeing strategic planning or change management

Leadership and Personal Qualities:

Fluency with technology hardware, software, and/or systems that support education

An analytical mindset that can aggregate data, identify trends and underlying root causes, and build informed recommendations with data to support them

A consultant’s mindset that is always on the lookout for potential problems, planning ahead to address future needs, and able to translate complex issues into understandable terms for senior leadership teams

A systematic, proactive, and creative approach to solving problems and addressing client needs

An ability to build relationships with a diverse set of school leaders at institutions with very different missions, values, operating structures, and faculty cultures

A client-first leader that can articulate client needs and concerns to other internal team members

A desire to learn and digest the KT methodology and framework, but with an ability to create custom solutions for each client

A self-starter who produces high quality work output independently and on-time

Excellent communication skills, particularly writing

An ability to assess and talk strategy, apply and assess that strategy at a granular level in the classroom, and then extract and extrapolate observations back up to the strategic level

Genuine empathy and deep understanding for the needs, concerns, and challenges that teachers have and face


For more information please visit the following link, which contains the job opportunity statement and complete application instructions.

Knowing Technologies is committed to diversity, equity, and inclusivity as a part of our mission. We do not discriminate in our hiring or employment practices on the basis of race, color, religion, gender (including gender identity or expression), disability, national or ethnic origin, age, sexual orientation, marital status, genetic information, or other legally protected class or status.

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Customer Implementation / Customer Success

Experience Level

Senior Level

Knowing Technologies

Founded in 2010, Knowing Technologies is a growing and highly successful California-based educational consulting firm that works exclusively with independent and private K-12 schools to design and implement mission-aligned technology programs.

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