Implementation Specialist
Louisiana Based - travel required throughout the state
Full Time
About Amira Learning:
Amira’s mission is to ensure every child becomes a reader. You will join an expert team that has built some of the most successful and widely used applications in U.S. schools. You will help deploy the next generation of AI-powered software in the classroom. You will be focused on the tip of the spear for our mission: ensuring that educators can help kids use Amira successfully.
Amira was created at Carnegie Mellon University. The first AI-powered tutor, Amira is able to listen to young children read out loud, assess their mastery and deliver 1:1 personalized tutoring. Google and Amazon are investors and partners. Already at work in more than 2 million students and 900 districts across the US and abroad, Amira is accelerating reading mastery for all students learning to read. The Louisiana State Department of Education has purchased Amira for more than 50,000 students across the state.
We’re looking for someone who is ready to join a fast-paced, fast-growing startup. Amira is a unique opportunity to do good and to do well.
What you’ll do:
Build Trusted Relationships
You build strong relationships keyed to trust and a sense of mutual mission. You will spend your time face-to-face in schools and classrooms, interfacing with instructional and school system leaders. You will communicate with teachers and students about their adoption trends and sentiment, and mine opportunities for deeper engagement. Because of your ability to influence others, our customers act as Amira references and advocates.
Account Management & Software Implementation Skills
You support our partners so that schools and classrooms launch Amira with success. You orchestrate expertise into conversations with implementation partners, deliver on execution promises, and create structure around measures of success. You provide insights to customers using data to drive Amira usage and implementation practices with fidelity, leading to impact.
Product Support & Feedback
You will know our product inside and out. You will be called upon to provide training and technical support. You must be excellent at distilling the reasons why the product is working well and why it is failing to deliver value. You then convey this information back to your team via a campus visit summary.
Skills, qualifications, and abilities:
Amira’s Culture
What Amira offers
Amira Learning is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factors.
Baton Rouge, Louisiana
New Orleans, Louisiana
Customer Implementation / Customer Success
Mid Level