Implementation Specialist

NoRedInk - Remote - Full time

NoRedInk helps millions of students in grades 5-12 become better writers. Our adaptive curriculum guides learners through a continuous process of skill-building, feedback, and revision and delivers actionable performance data to teachers and administrators. Used in over 50% of school districts, we're on a mission to unlock every writer's potential.

To further advance our mission, we are looking for a talented Implementation Specialist that will help teachers using NoRedInk become more effective writing instructors. This candidate believes that teachers deserve exceptional professional development and is passionate about helping teachers implement technology to enhance their writing instruction.

You will:

  • Serve as a trusted partner to bridge complex school ecosystems and NoRedInk’s Customer Success, Product, and Curriculum teams
  • Provide recommended implementation models to school and district administrators to help their teachers deliver exemplary writing instruction
  • Facilitate highly relevant and engaging professional learning sessions to help teachers use NoRedInk most effectively in their classrooms
    • Best Practices
    • Key site features
    • NoRedInk's writing activities
  • Design and help teachers engage with meaningful training resources to support their instruction
  • Equip the Customer Success team to support at-risk accounts
  • Partner with Sales to define and scope implementation and training needs for key accounts

About You:

  • 3+ years of ELA teaching experience in grades 6-12
  • Ability to travel 30-50% (travel requirement in this role could be lessened due to COVID)
  • Experience integrating technology into traditional instruction models
  • Experience presenting to adults
  • Customer-centric communication
  • Teacher empathy

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    Role

    Customer Implementation / Customer Success

    Experience Level

    Mid Level

    NoRedInk

    NoRedInk builds stronger writers through interest-based curriculum, adaptive exercises, and actionable data. We’re in 1 in 2 US school districts, and students have answered over 2 billion questions on our platform.

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