Implementation Specialist

NoRedInk - Remote - Full time

Founded by a former English teacher, NoRedInk’s mission is to help students unlock their writing potential. Our learning engine engages students through an interest-based, adaptive curriculum and provides them with real-time, meaningful feedback to more effectively improve their skills at an accelerated pace. We are one of the fastest-growing ed-tech companies in the country having already spread to 1 in 2 US school districts and, so far, have helped over one million students better their chances for success beyond the classroom.

To further advance our mission, we are looking to find a talented Implementation Specialist that will help teachers using NoRedInk become more effective writing instructors. This individual will play a critical role in supporting NoRedInk’s customers through sharing best practices and training.

You will:

  • Serve as a bridge between complex school ecosystems and NoRedInk’s Customer Success, Product, and Curriculum teams
  • Provide recommended implementation models to school and district administrators to help their teachers realize the value of NoRedInk.
  • Train teachers to most effectively use NoRedInk with students in the classroom
    • Best practices
    • Key site features
    • NoRedInk’s writing activities
  • Ensure that teachers engage with training resources that support their instruction.
  • Equip the Customer Success team to support at-risk accounts
  • Partner with Sales to define and scope implementation and training needs for key accounts

About You:

  • 2+ years of experience in education
  • ELA Experience
  • Grades 6-12 instructional background
  • Ability to travel 30-50%
  • Experience integrating technology into traditional instruction models
  • Experience presenting to adults
  • Expertise in English/Language Arts content and instruction
  • Customer-centric communication
  • Teacher empathy

Why NoRedInk?

NoRedInk offers a range of benefits to help you thrive in and out of the office, including flex PTO, a relaxed WFH policy, and paid parental leave. Our team members care deeply about our core values:

  • Put teachers and students first
  • Relentlessly improve
  • Invest in and take care of each other
  • Act with Humility
  • Delight in our work

We work to model and promote these daily, helping to foster an environment that’s fun, collaborative, and highly engaged. Check out our 2-minute pitch on NBC or read articles about us in The Washington Post, Wall Street Journal, and Forbes.

NoRedInk is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all. 

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

NoRedInk

NoRedInk builds stronger writers through interest-based curriculum, adaptive exercises, and actionable data. We’re in 1 in 2 US school districts, and students have answered over 2 billion questions on our platform.

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