Head of People Operations

KickUp, Inc. - Philadelphia, Pennsylvania or Remote - Full time

KickUp is looking for a Head of People Operations to join our growing team. This is a new role on the KickUp leadership team, and is designed to help us strengthen our employee experience.

In this hands-on role you will actively shape diversity, equity, and inclusion initiatives, promote and cultivate KickUp culture, and drive talent and performance management improvements. Your ability to work cross-functionally, understand the pulse of the company, build on the company’s existing strengths, and influence at all levels is important.

We are looking for a leader who will empower our employees at every level of the organization to be successful in their roles.

Why you should join KickUp:

Our mission is to empower educator professional growth using data. Your work at KickUp will lead to system-level change in education.

Our team is humble, sharp, and user-focused with a unique blend of both mission driven and business smart qualities.

Our product is a dynamic professional learning and growth platform. It helps give educational leaders an actionable picture of their program's effectiveness.

Our culture breeds innovation through diversity. We want to add team members who bring diverse backgrounds, new perspectives, and a willingness to challenge us to improve.

Your priorities in the first year

  • Develop and set KickUp’s diversity, equity, and inclusion strategy, along with the leadership team
  • Shape and implement DEI best practices in the workplace
  • Lead the entire employee career lifecycle focusing first on recruiting, onboarding, and employee benefits
  • Develop and set our employee learning and development program from onboarding to ongoing skill development
  • Develop and set our employee recognition strategy
  • Develop and set our employee career progression and evaluation strategy

Your responsibilities within and beyond the first year:

  • Continuously improve the employee experience using industry best practices and employee data to drive strategic decisions
  • Lead the entire talent acquisition process with a focus on great candidate experience
  • Serve as a trusted resource for all employees, guiding them through career development and interpersonal conversations
  • Ensure consistent and transparent application of company policies and practices
  • Serve as an advisor to managers on HR-related issues
  • Provide manager training and coaching
  • Develop and lead a 360 feedback process for the organization
  • Lead a successful transition to becoming a remote-first company
  • Design systems and events that keep employees engaged with each other in a remote work environment
  • Design and maintain an inspiring and inviting physical office environment
  • Lead company-wide communications and events (updates, all-hands meetings, off-sites, etc.)
  • Manage human resources processes such as compliance, compensation, HRIS, etc.

About You

We recognize that underrepresented groups such as women and BIPOC individuals are historically less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet a majority of the qualifications and this role is aligned with your career trajectory.

You might be a good fit if you...

  • have at least 7 years of professional experience including ~ 2-5 years experience in the People Operations field and additional experience in other operational roles.
  • have experience developing and maintaining HR projects and programs.
  • have a track record of partnering with individuals at all levels of an organization.
  • have navigated leaders through a variety of organizational changes.
  • have a proven ability to diagnose problems and drive appropriate solutions.
  • communicate clearly and resolve conflict with excellent interpersonal and coaching skills.
  • collaborate effectively with others.
  • have a demonstrated ability to practice a high level of confidentiality.
  • are able to manage your workflow with minimal oversight.
  • maintain momentum on multiple projects at once.
  • are stimulated by a fast-paced environment.
  • regularly seek out, reflect on, and apply feedback.

Position Details

This is a full-time position that offers a high level of flexibility. This role can be performed remotely with travel to Philadelphia required approximately twice per quarter. The ideal candidate will reside within a 2-3 hour commute to our offices.

Our team is remote-first, however we will be re-opening offices in Old City, Philadelphia as an optional workspace.

The base salary range for this position is $80,000 - $100,000, with additional compensation attached to team-wide growth targets.

We offer stock options in our growing company, and a variety of medical, dental and vision insurance options. We also provide opportunities for professional growth including individual stipends for professional learning.

We believe in the importance of recharging and offer a flexible PTO policy. Most of our employees average between 15-18 PTO days per year in addition to 11+ paid company holidays.

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Hr / Recruiting

Experience Level

Mid Level

KickUp, Inc.

KickUp provides K-12 school district a single source of truth for educator growth. We offer a SaaS platform that allows educators to own their professional growth and learning while giving school and district leaders essential data to improve the quality of their support efforts.
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