TeachFX is hiring a Head of Engagement
Nothing makes a bigger impact on the quality of a child’s education than an effective teacher. TeachFX is a mission-driven organization that uses AI to superpower teachers’ work — providing teachers with personalized, on-demand feedback on their teaching. With the TeachFX app, teachers record their lessons and automatically receive feedback on student engagement, analysis of classroom discourse patterns, and targeted pedagogical insights on high-leverage teaching strategies like open-ended questioning, wait time, “volleyball”-style conversation, and more.
ABOUT US
“How engaged are students in your classroom? How do you know?”
More student engagement leads to better student outcomes — especially for English learners, students from low-income families, and students with disabilities, but few schools are truly able to support teachers in engaging their students in the classroom. TeachFX is reinventing the $20B teacher professional development market by giving every teacher their own personal instructional coach.
We are a close-knit team of educators and technologists who created TeachFX because we believe in the central importance of student engagement and teacher learning in improving education. Currently, we have over 40 partner school districts, and our product is being used by thousands of teachers around the country. Our investors include Ulu Ventures, Newfund, Brighteye Ventures, and Reach Capital, among others. We work as entrepreneurs-in-residence inside one of our partner schools — Synapse School near Redwood City and Menlo Park, CA.
ABOUT YOU
As Head of Engagement, you will lead key aspects of the organization and serve as the face of TeachFX for teachers, instructional coaches, principals, and district administrators. You are incredibly smart, extremely organized, you’re comfortable in a room full of educators, you’re open-minded, a team player, willing to roll up your sleeves and get things done, and you’re infectiously enthusiastic about the promise of TeachFX. Our team now is small (six people), and you will be an essential driver of our efforts to scale, helping us grow our professional learning team. Because we are an early stage startup, the ability to be flexible, to embrace ambiguity, and to thrive outside of hierarchies is very important. Some other traits we’re looking for in our new teammate include: proactive leader, great communicator, applies a growth mindset, intellectually curious, creative, trustworthy, relationship builder, striving for excellence in all things, and committed to making the world a better place.
THE ROLE
As Head of Engagement, you will drive teacher engagement with the TeachFX platform. You will constantly be thinking about and interacting with our partners: What do their engagement trends look like? Why? What can I do to help our partner teachers fulfill their learning goals with TeachFX? The key measures of your success will be (1) how much our partner teachers are using the TeachFX app, and (2) whether our partner districts renew and/or expand their contracts with us.
Our Head of Engagement will own and manage relationships with our partner districts and schools, very similar to a traditional “Director of Customer Success” role. You will work closely with David Brazer, our Director of Professional Learning, and Zach Crago, our Head of Partnerships, in ensuring schools and districts have an amazing and transformative experience working with us. You will be primarily responsible for:
APPLY
Does this sound like the right role for you? Maybe you are a former teacher or school leader looking to make impact at scale. Maybe you’ve led customer success initiatives at an edtech company and want to experience the thrill of an early stage startup. Or maybe you have an entirely different background or motivation. In any case, if you’re interested, we’d love to hear from you! Please send your resume and a letter of interest to our founding team member and Head of Partnerships, Zach Crago, at zach@teachfx.com, and we will be in touch soon. Thank you!
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TeachFX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Redwood City, CA
Customer Implementation / Customer Success
Senior Level
More student engagement leads to better student outcomes, but few schools can give all teachers coaching they crave to get students more engaged. With voice AI, TeachFX can give all teachers objective, personalized, & frequent feedback on student engagement. Come reinvent teacher PD with us.