Head of Community Management

Boomwriter Media Inc - Boston, MA - Full time

Boomwriter Media Inc - Boston, MA - Full time

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The Community Manager is the face of our company, managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things.

It’s a communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and off.

  • Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels
  • Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
  • Events and event planning – attending industry events and planning meetups for your community
  • Public relations – managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns
  • Customer relations – responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums
  • Communications/marketing strategy – responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications
  • Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

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Apply for this job

Role

Marketing

Experience Level

Senior Level

Boomwriter Media Inc

BoomWriter is based in the greater Boston area with offices in Milton and Nottingham UK.  This role is pivotal for us a business. The Role will be based in Boston but travel will be required as will people management.

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