Founding Manager Alumni College and Career Success

Code 2 College - Austin, Texas or Remote - Full time

Founding Manager, Alumni College & Career SuccessThe Role: Manager, Alumni College & Career SuccessCode2College is seeking a Manager, Alumni College & Career Success to engage, support, and bolster our growing program alumni network. Starting in Fall 2020, Code2College will have a network of 100+ college-going alumni and this number will continue to grow exponentially. 

The Manager, Alumni College & Career Success will remain in touch with our college-going alumni, track their progress, and offer academic support. This includes arranging meetings to fit the needs of alumni and their families. The ideal candidate will possess extensive knowledge of workforce development and the college admissions and financial aid processes as well as the skills necessary to help students be successful in college. Chief among these skills are entrepreneurial, detail-oriented, systems-driven, organized, relentlessness, creative problem solver, and consistent with follow-through. The ideal candidate will also possess research, networking, and communication skills to connect students to on-campus champions and resources. In order to meet the ambitious goals, an ideal candidate must also plan carefully in order to ensure strategic use of time and resources.

By August 31, 2021, you will have:

● Worked in collaboration with the CEO and Code2College team to support over 200Code2College alumni in a range of college & career preparedness programming

● Used your expertise to support the creation of a scalable alumni support model that will be implemented nationally

● Developed a rigorous and comprehensive academic support model for a growing high school and college alumni cohort that will exceed 500 and continue to grow geometricallyResponsibilitiesCaseload Management (Advising & Support)

● Manage college matriculation process for caseload and track data and materials to ensure smooth and efficient matriculation process

● Utilize and execute a data-driven approach to assess the level of support needed for alumni and/or college campuses and implement tiered systems of support (in-person, remote, individualized, group, etc.) that focuses on college persistence, maintaining financial aid and academic progress, connecting to campus resources, academic and social integration, career readiness, development of life skills, and college completion

● Serve as the primary contact for all C2C alumni enrolled at assigned colleges/universities from enrollment decision to graduation

● Maintain communication with alumni caseload via phone, text, or in-person meetings to establish positive rapport and relationships

● Communicate regularly with a caseload to reinforce key messages and share regular reminders

● Utilize campus and alumni data to prioritize and schedule campus visits college/University/Region (Relationship) Manager

● Develop and maintain strong institutional knowledge of college campuses on caseload

● Build strategic partnerships and engage student support systems at each assigned college/university to cultivate relationships that will support student persistence and increase alumni support, investment, and engagement with the campus

● Assist in minimizing potential obstacles which may impede degree progress by sharing student data (quantitative and qualitative) with campus partners and discussing resources necessary for improving retention, persistence, and success

● Become familiar with the academic and social environments at assigned colleges towards recommending suitable matches career & Workforce Development

● Identify and establish relationships with partners for alumni internships, workforce development, and career technical education opportunities

● Serve as the primary contact for all C2C stopped out and alumni enrolled at assigned colleges/universities from enrollment decision to graduation program/Event Planning

● Plan and execute school-based and regional events to support senior scholars matriculating to their colleges/universities and alumni and their families who attend their cohort of colleges/universities

● Establish campus-based initiatives to promote college persistence via workshops, scholarships, life skills, career, and networking opportunities, and other resources to support alumni in persisting and connecting to existing campus resources data Management and Reporting

● Collect and analyze data to strategize, prioritize and discover trends across alumni and colleges/university caseloads

● Track and maintain student data using Salesforce (contact information, C2Ccontacts/outreach, meetings, campus champions, book scholarship). Check-ins and outreach must be entered within 48 hours

● Track and complete monthly college and academic report results to share outcomes and results with C2C leadership

● Manage data collection through book scholarship and the creation of yearly alumni academic reports in collaboration with Operations Team

WHAT YOU’LL BRINGWe are looking for someone who is excited to use their people management and project management skills to help create opportunities for low-income and underrepresented students.

● You bring a proven history of results. You have supported students in their academic and professional pursuits. You can speak to the role you played and the strategies and actions employed to achieve strong, goal-oriented outcomes through data-driven mentorship.

● You love to develop students and student cohorts to get the best results. You see yourself as a coach and are invested in the growth and development of your team.

● You lead with inquiry and curiosity. You take the time to build context and understand“the why” of the work. You thrive in ambiguity, and you create your own clarity by asking critical questions to get the information you need.

● You prioritize outcomes over inputs and “why” over “what .” You are driven by goals and data, and you see outcomes as your north star. You consistently align yourself to the “why” of the work to determine the how and the what.

● You are solutions-oriented. You look for the root cause and move others toward solutions through innovative problem-solving. You know how to identify pain points and improve on work while honoring the work of those before you.

● You are culturally competent. You have worked with underrepresented communities and you have a history of effectively working across lines of difference. Your actions reflect that you are deeply committed to the values of diversity, equity, and inclusion.

Additionally, to be successful at Code2College, you will be aligned with our core values:

● Resourcefulness: we're a lean startup and none of us are experts; there are so many opportunities to leverage relationships, free and low-cost resources, and communal assets to the betterment of our students and organization

● Urgency: the work that we do is important and every moment is an opportunity to change the lives of our students

● Transparency: we are candid with each other, share challenges as well as triumphs and have an orientation toward learning from our mistakes by talking about them openly

● Humility: every success is team success and we're stronger as one unit; none of us can do this without the support of othersIdeal candidates will have:

● Minimum of 3 years of relevant work experience with a documented track record of success

● Management or leadership experience with diverse populations

● The ideal candidate will have experience working with adolescents and/or families, particularly in traditionally underserved communities

● Bachelor’s Degree in a STEM major will be considered a plus

● Teaching and/or admissions experience will be considered a plus

● Exceptionally strong project management and time management skills

● High level of comfort taking and implementing frequent feedback to improve the work

● Ability to thrive in a fast-paced, dynamic work environment

● Ability to work well with people with a very wide diversity of demographic and cultural characteristics; must be capable of achieving results while maintaining an inclusive, collaborative leadership style

● Passion to work at an organization that is minority-led and focused on serving underrepresented minorities

● Spanish language proficiency is plus

● Authorization to work in the United States required


Code2College is a growing non-profit organization based in Austin, TX with a mission to dramatically increase the number of minority and low-income high school students who enter and excel in STEM undergraduate majors and careers. These students often lack access to some of the most in-demand careers and technical industries. Further, the absence of opportunity to explore these areas through exposure to industry professionals, technical skills development, and at-bats to practically apply these skills has led to the dearth of diverse technical talent that we see today.

We believe that through our approach to education, exposure, and experience, we can enhance student preparation for rigorous, technical careers and mitigate some of the key factors around stem attrition. Code2College has served over 1,000 students since 2016 and we plan to have served over 8,000students by 2024.


Code2College offers a competitive salary for this role. We offer a comprehensive benefits package for all full-time employees, including medical, dental, and vision plans. Additionally, you will have the opportunity to join on the ground floor, and be part of the founding team that charts a path forward for organizational growth and success. As a founding team member, you will have tremendous growth potential with the organization.


This is a remote role open to candidates within the United States. To ensure the safety and health of our team and partners, Code2College is committed to being 100% virtual through August 31, 2021, and will continue to assess circumstances to determine when to resume in-person events. Once travel resumes, monthly or quarterly travel is expected for staff working remotely outside of Austin, TX. This role is available to start immediately upon hire. We are reviewing applications on a rolling basis.

HOW TO APPLYPlease submit a current resume, your salary requirements, and a nongeneric cover letter that addresses what about the Code2College mission, vision, and program model resonates with your experience and inspires you, as well as an explanation of why you are the right fit for this role 

In the subject line please indicate Manager, Alumni College & CareerSuccess position.Code2College is an equal opportunity employer and an organization that values diversity. People from diverse backgrounds are strongly encouraged to apply.

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Experience Level

Mid Level

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