FLY Program, Chief Program Officer

Fresh Lifelines for Youth - Oakland, California - Full time

ORGANIZATION

Fresh Lifelines for Youth (FLY) is an award-winning San Francisco Bay Area-based nonprofit working to break the cycle of juvenile violence, crime, and incarceration. In 20 years of this work, FLY has supported tens of thousands of young people impacted by the justice system. FLY is at a critical juncture in our evolution adding to a long history of success providing impactful intervention and prevention programs for young people. We understand that the pipeline-to-prison is a series of systems, structures and practices that suppress the ability of young people of color and other marginalized young people to thrive. We’ve set an audacious goal to do something about it. By 2030, through partnering with young people, communities, and systems, FLY will contribute to the fight for equity and justice by taking concrete steps to dismantle California’s pipeline to prison, equip 30,000 juvenile-justice and at-risk youth to transform their lives, and strengthen services for marginalized youth in California and beyond.

To learn more about FLY watch this video from the CEO, Ali Knight or visit the website.

OPPORTUNITY

Reporting to the President and CEO, the Chief Program Officer (CPO) is responsible for leading, managing, and growing FLY’s programs across multiple Bay Area communities. Equal parts strategist, equal parts implementer, this role is responsible for leading a team to translate programmatic theory to community responsive practices, while ensuring implementation aligns with FLY’s commitment to equity, justice, and excellence. Specifically, the CPO helps to ensure effective implementation of programs in fidelity to FLY’s Theory of Change while adapting and evolving program models in response to shifting external environments or results of program impact data, growing and scaling programs in established communities, and developing the Youth Voice strategy to advance FLY’s systems change efforts and internal organizational effectiveness efforts.

The CPO is an internal facing position, with a strategic outward facing presence to support county leaders and the executive team to continue to build the reputation and brand of FLY as a collaborative, learning, and community responsive organization. The CPO is part of FLY’s Operational Leadership Team, composed of the CEO, CFO, and Chief of Staff, and is also part of the Executive Team, composed of the Operational Leadership Team plus VP of Strategy and Growth and the VP of Development. The position supervises three program County Directors (Alameda, San Mateo, and Santa Clara County) in its first year and potentially other county directors as FLY’s programmatic presence grows geographically. The CPO will also oversee the implementation, codification, and growth of FLY’s Youth Voice Initiatives. The CPO is responsible for leading a programmatic staff of approximately 60 full-time and part-time positions, and approximately 150 volunteers. Additionally, the Youth Voice Initiatives partner with approximately 60 youth to elevate and activate youth voices to achieve organizational and mission goals.

RESPONSIBILITIES

Key Responsibilities of the Chief Program Officer include:

Programmatic Strategy and Mission-driven Leadership (50%):

  • Oversee program implementation and performance in three established counties: Alameda, Santa Clara; San Mateo; and eventually program implementation and performance in a fourth county.
  • Supervise and support County Directors to ensure that government contracts, service delivery, and program performance align with and achieve FLY’s mission as articulated by annual goals and targets.
  • Supervise and support County Directors to ensure program alignment and facilitate learning across counties, supporting the evolution of program models as needed while ensuring fidelity to FLY’s Theory of Change (TOC).
  • Ensure that the organization’s programs are operating at scale in established counties in response to community need, resource investment, and FLY’s strategic priorities.
  • Ensure effective implementation, refinement, and evolution of FLY’s TOC and program models.
  • Collaborate with county directors to ensure TOC and program models are implemented with fidelity while allowing for county nuances to be responsive to community needs.
  • Lead agency-wide efforts to develop and refine FLY’s TOC and program models across all counties, including collaborating with the Director of Evaluation and Learning to develop and execute annual TOC implementation agendas.
  • Supervise Youth Voice Initiatives staff to develop a Theory of Change and align strategy for Youth Voice across multiple communities and internally to support organizational effectiveness.
  • Collaborate with the VP of Strategy and Growth and County Directors to ensure that FLY’s systems change work and technical assistance pilots are adapted and integrated into existing communities as intended and in ways that reinforce programmatic presence.

Operational and Internal Leadership (25%):

  • As part of the Executive and Operational Leadership Team, provide oversight and strategic direction to the organization. Serve as the internal lead and decision-maker on existing programs in established and emerging communities.
  • Collaborate with the CFO and senior leadership responsible for organizational infrastructure to ensure that:
    • Staff training agendas are responsive to professional development and TOC implementation needs (Talent);
    • Budgeting and resource decisions reflect organizational priorities and commitments related to program scale and service delivery (Finance);
    • Data collection and program reporting provide timely and accurate insight into program performance and organizational learning (Evaluation and Learning).
  • Collaborate with the VP of Development to ensure that programmatic impact, program innovation, and youth voice is featured in our fundraising efforts while centering equity and helping to shift narratives about youth impacted by the system.
  • Collaborate with the Chief of Staff to ensure that programmatic practices reflect organizational culture and vice versa, and that FLY’s values and commitment to equity and justice translate to program staff engagement.

Stakeholder and Board Engagement (25%):

  • Professionally and effectively represent FLY and its programs to government, funding, and field sources at meetings, conferences, and speaking engagements, serving as an ambassador and advocate for FLY and promoting the advancement of FLY’s mission.
  • Support County Directors to steward key local and state government and community stakeholder relationships across all counties, and represent executive-level organizational presence in local collaborative spaces, when necessary.
  • Support FLY’s Board of Directors to engage in board meetings and committees as appropriate. Staff and serve as primary liaison between staff and board engagement activities.
  • Support the CEO and the VP of Development in translating programmatic and mission impact to compelling storytelling in service of FLY’s fundraising efforts.

QUALIFICATIONS

In order to fulfill these responsibilities, the ideal Chief Program Officer candidate will be/have:

  • Highly Collaborative: must be able to collaborate with a diverse team of executive and senior leaders on programs and mission delivery activities.
  • Commitment to Excellence: must balance compassion with commitment to the mission and an uncompromising commitment to excellence. Flexible, energetic, and outcomes-oriented self-starter who brings a creative approach to solving problems and models fidelity.
  • Organizational Leadership: minimum of ten years demonstrated success in providing internal leadership to staff in a nonprofit, government, educational, or private sector organization; or more than 5 years of experience managing programs across multiple sites and/or multiple communities. Ability to live into organizational culture and professional competencies that align with mission, model, vision, and values of the organization. Must be bold, audacious, shrewd, and strategic.
  • Program Leadership: strategic and visionary around community presence, including external partnerships and service delivery. Track record of successful program management, growth, and scale. Experience managing a multi-site organization is a plus.
  • People, Project, and Program Management Skills - Exemplary people management skills, strategic leadership abilities, and the ability to link the development of people with achievement of organizational outcomes. Effective team leadership skills. Strong supervisory skills and proven success supporting staff development and empowerment.
  • Strong Communication Skills – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate and analyze information, compose documents, and present data in a clear and concise manner to appropriate personnel, including the ability to effectively present information to management, program staff and/or Board of Directors.

COMPENSATION AND BENEFITS

This position is a permanent exempt role with a competitive salary rate of $160,000, a performance based bonus opportunity of 5-8% of base salary, and robust benefits including medical, dental, vision and retirement. More details can be provided upon request.

At FLY, we adopt a no-negotiation policy. This policy reflects our commitment to equity and ensuring that offers we make to candidates reflect competitive and fair compensation given the market and the role.

COVID-19 VACCINATION

As a condition of employment, FLY requires that all staff provide proof of COVID-19 vaccination and maintain an up-to-date COVID-19 vaccination status during their period of employment. More information regarding exemptions and accommodations for unvaccinated employees is available upon request.

TO APPLY

Please submit a resume online at https://apply.workable.com/j/10807076F5. For additional questions about this position or to speak with someone about your interest, please contact Celena Jenkins at cjenkins@edgilityconsulting.com.

FLY Program is an equal opportunity employer and an organization that values diversity. Recruiting staff to create an inclusive organization is a priority, and we encourage applicants from all backgrounds. Candidates are evaluated solely on their qualifications to perform the work required.

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Role

C Level Executive Leadership

Experience Level

Senior Level

Fresh Lifelines for Youth

Fresh Lifelines for Youth (FLY) is an award-winning San Francisco Bay Area-based nonprofit working to break the cycle of juvenile violence, crime, and incarceration. In 20 years of this work, FLY has supported tens of thousands of young people impacted by the justice system.
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