Districts Partnership Manager

ISTE - Remote - Full time

The Districts Partnerships Manager, Membership Services will cultivate relationships with school districts starting from initial outreach through sale close, while providing ongoing support to district partners. As an integral part of the ISTE Team, the Districts Partnerships Manager will actively listen to district leaders and identify synergies across ISTE departments to offer solutions. This role will be tasked with identifying, recognizing and highlighting exceptional work of districts. This role is also responsible for fulfilling orders, tracking activity data and providing progress reports back to the district.

You will love this role if:

You love developing partnerships and providing solutions. You aren't afraid to dig into and gather insights from the data. You are driven by hitting your goals and set a high bar for yourself. You have a high attention to detail but can see the bigger picture at the same time. You are energized by providing opportunities and resources for schools and districts around the world.

Essential Functions:

  • Serve as the executive concierge for district partners to ensure their experience with ISTE is exceptional
  • Manage the outreach, lead qualification and needs assessment process for prospective district partners, and stay in regular contact with current partners to initiate feedback and evaluate ongoing partner experience
  • Manage the district leads database in Salesforce and execute sales outreach to move leads through the sales process
  • Report and analyze data related to district KPIs and other key metrics, prepare documents and presentations to staff, leadership, board members and district contacts
  • Provide support to district partners by offering additional ISTE products and services
  • Recognize outstanding districts through the ISTE Distinguished District Award program, featuring flagship districts, and profiling district success stories
  • Work with partner organizations and companies to further support districts
  • Manage projects that support district program objectives, goals and strategy
  • Coordinate event logistics including décor and menu selection, speaker selection, budgets, contract review, and registration
  • Partner with the marketing and IT teams on campaigns and communications to districts and prospective district partners; initiate new campaigns or projects based on data and feedback from current partners and past campaign results

Other Duties and Responsibilities:

  • Serves on staff committees and specialized work groups as assigned.
  • Communicates in a professional, respectful and courteous manner with all employees, the Board of Directors, customers and others with whom we may work. Contributes to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.
  • Completes special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.

Physical and Environmental Elements:

This position primarily works in a temperature controlled office environment. ISTE’s office spaces include traditional office lighting as well as frequent noise, interruptions and other similar ambient distractions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position:

  • Receive, understand, evaluate and appropriately respond to communications from employees, the Board of Directors, and members of the public using available technology, in person and in a public setting when necessary.
  • Use a personal computer or other technology devices frequently and consistently for the purpose of reviewing, analyzing, creating, transmitting, and presenting documents, data and other business-related information.
  • Some business travel may be required, via traditional modes of transportation (including airline travel), some of which may involve one or more overnight stays away from home.
  • The position must occasionally lift, transport and/or move up to approximately 30 pounds in the performance of regular duties.

For this position, we are considering candidates who may report to our offices in Arlington, VA, or Portland, OR, as well as candidates from outside those immediate geographic areas. Full-time remote or hybrid remote/in-office arrangements will be considered for the right candidate.

Requirements

Minimum Qualification Guidelines:

  • Typically requires a Bachelors’ Degree in a related field
  • 2-4 years of work experience in project management, sales, or education
  • An equivalent combination of education and experience may also be acceptable.

Also desirable:

  • Experience working in k12 sales or within the field of education
  • Experience developing and coordinating department-level budgets
  • Experience working with Salesforce

Skill Requirements:

  • Exceptional communicator with a strong customer service drive; high degree of comfort reaching out to new contacts to explain a new product or service or seek feedback to detail grammatical skills
  • Excellent oral and written communications skills with good spelling, proofreading and
  • Strong project management, time management, and organizational skills with keen attention
  • Outstanding interpersonal skills with the ability to work effectively with all levels of staff and ISTE stakeholders; builds consensus and gains cooperation from others to accomplish goals
  • Strong web research skills
  • Strong computer and data management skills with demonstrated proficiency in Microsoft Office Suite and Google Suite
  • Comfortable working with a customer database

Desired skills and character traits:

  • Collaborative, tech-savvy, & curious
  • Resourceful, analytical, & socially intelligent
  • Empathetic, problem-solver, & excellent communicator
  • Strong negotiator, active listener, & self-motivated
  • Strong technology skills & interest in technology
  • Self-motivated, flexible, & resourceful

Our Commitment to Diversity, Equity and Inclusion

ISTE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ISTE has a strong commitment to diversity, equity, and inclusion. We encourage candidates of all backgrounds to apply, particularly people who identify as people of color, first-generation, low income, and/or LGBTQ.

Note

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the position incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position. All employees are expected to interface well with all departments within the organization and to represent the organization in a professional manner.

Benefits

ISTE believes in a total rewards approach to attract, motivate and retain an engaged staff. ISTE's employment rewards include:

  • Pay-for-performance compensation strategy
  • Medical insurance, including vision and prescription
  • Dental insurance
  • Life insurance
  • Paid time off and generous schedule of paid holidays
  • Short-term and long-term disability insurance
  • Employee assistance program
  • Flexible spending accounts
  • 403(b) retirement plan

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Role

Operations

Experience Level

Mid Level

ISTE

ISTE inspires educators worldwide to use technology to innovate teaching and learning, accelerate good practice and solve tough problems in education by providing community, knowledge and the ISTE Standards, a framework for rethinking education and empowering learners.

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