Enterprise Account Manager

eSpark Learning - Chicago, IL - Full time


As an Enterprise Account Manager, you will be a key member of the Partnership Success team providing high quality, personalized customer service that can be produced at scale, while maintaining relationships with partners that lead to expansion and renewal. You will project manage the implementation of eSpark’s products in a school district through its full life cycle from sign-on through renewal. If you’re passionate about revolutionizing education and thrive in a fast-paced, forward-thinking team environment, then join us!

Key responsibilities

  1. Manage over 40 school districts from sign-on through renewal and/or expansion
  2. Develop and manage relationships with key district decision makers and influencers
  3. Maintain healthy partnerships and intervene in partnerships that require additional support to be successful
  4. Support teachers in implementing eSpark’s products with fidelity and confidence by delivering services onsite and/or assisting them virtually (travel <30%)
  5. Project manage new innovative initiatives that help eSpark’s current customer service process to scale

You’ll be successful in this role if you

  1. Have demonstrated interest and experience in the K-12 education space
  2. Are able to build relationships and speak credibly with senior administrators and leadership
  3. Are efficiency-minded and have employed tools and scalable solutions to optimize your impact
  4. Have managed complex projects from start to finish, achieving outcomes and exhibiting a high level of orientation to detail

This position is based in Chicago and reports to the Director of Partnership Success.

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Experience Level

3 to 5 years

eSpark Learning

About eSpark

At eSpark, we are building the next generation of tools to help students succeed in school and in life. Using teacher insight and empirical data, we curate the best learning resources to create a personalized experience for each student. We continue to demonstrate meaningful achievement results among students from all backgrounds.

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