Education Product Manager

Thinkful - New York, NY - Full time

Thinkful - New York, NY - Full time

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The Education Product Manager will determine the in-app experience that drives all student, mentor and HQ-team member success. You’ll be defining, planning, and executing on improvements to the entire student and mentor experience. You will collaborate across the career services, curricula, mentor and support teams to identify and build the products that are the backbone of Thinkful’s education. This includes prioritizing projects, monitoring students’ experience, defining KPIs, and focusing strategy. You will identify gaps in the learning experience, build the roadmap, and generate new ideas that clarify and ensure students and mentors succeed across all of our programs.

Responsibilities

  • Implement a product development process for a rapidly growing team of 60 contributors
  • Define clear KPIs to assess the efficacy of new products
  • Monitor feature performance and provide a clear understanding of success or failure
  • Create compelling user stories that articulate the need for new features
  • Develop a productive and positive working relationship with designers, engineers, and the education team
  • Talk regularly with students, mentors, and stakeholders at Thinkful HQ to validate the product roadmap
  • Collaborate with marketing and education teams on messaging and positioning
  • Effectively advocate the removal products and features that have little usage and do not deliver widespread value to the Thinkful community

Competencies

  • You should be excited by owning a product stack that includes web apps, human processes, offline experiences, teams of people, contractors, and adult career-changers
  • You’re convinced by data but know how to make decisions when not enough is available.
  • You have past experience managing developers and designers on timelines you define and those dictated by the calendar
  • You’re comfortable taking risks and being wrong. You’ve shown others will still follow your lead after a failure.
  • You’re confident enough in your roadmap to say “No” to most ideas
  • You can manage other product managers, effective at delegating or owning specs and timelines based on strengths
  • You find ways for the needs of other departments to fit into your product vision
  • As an operator across every team you recognize the tone you set and the impact your actions have. You’re considerate and opinionated, but never rude or short.

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Role

Product Management

Experience Level

Senior Level

Thinkful

Thinkful is a new type of school that brings high-growth tech careers to ambitious people everywhere. We provide 1-on-1 learning through our network of industry experts, hiring partners, and a platform to deliver a structured and flexible education.

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