EdTech Professional Development Designer

Goalbook - Remote - Full time

Our Mission and Values

Goalbook’s mission is to empower educators to transform instruction so that ALL students succeed. We were founded in 2011 and are currently a team of 70 people, most of whom are former public school teachers. We now partner with 700 school districts across 47 states, but we are just getting started! We aspire to build a diverse and inclusive company that can have a systemic and cultural impact on the US K-12 school system over the long term.

Our first core value is Relationships. We believe in the power of human connection and the importance of relationships across different strengths, backgrounds, personalities, and identities in order to achieve our shared goals and overall mission.

Our second core value is Growth. We strive to create a supportive environment so that people are continuously growing as professionals and increasing their impact. We also believe in having the time, space, and support to grow in our personal lives as well.

As a company, we have often sacrificed maximum growth in a deliberate effort to grow responsibly. We expect our team to fully embrace Goalbook’s Guiding Business Principle, which states that we strive to balance growth in three dimensions: revenue and profitability, impact toward our mission, and team experience.

Our Services and PD model

One of Goalbook’s business differentiators is a high-touch, relational model for services delivery with an emphasis on onsite delivery. We believe that making progress towards transforming instruction is best served by nurturing human connections and engagement that come through a face-to-face experience. Our professional development (PD) courses focus on improving instructional practices and are delivered primarily onsite. We also offer application training courses on the use of our solutions which are delivered virtually.

Today, our PD catalog includes a total of 7 courses and we are in the early stages of asynchronous module development. Our Customer Success team, who delivers the PD courses, consists of 23 full-time staff located across the country and are former educators and administrators.

Who We Are Looking For

We are looking for an e-learning/PD Designer with 2+ years EdTech experience in a similar role.  

In this role you will design and produce external professional development and training which align with the onboarding and ongoing use cases for teachers using Goalbook’s solutions to improve the quality of instruction, and support our Customer Success team members with the effective delivery of courses.

As a Professional Development Designer, you take a strategic approach to designing instruction that supports transforming instruction at the three levels of heart (motivation), head (understanding), and hands (action). You have experience with face-to-face, digital, and blended modalities of delivery at an EdTech firm.

Key Responsibilities

Design professional learning content that helps our district partners improve instructional practice

  • Guide new and update existing PD and training courses based on market feedback, product evolution, research, and input from stakeholders.
  • Directly contribute and coordinate with collaborators/contributors in designing courses.
  • Collaborate with the Success team on best practices in the design of engagement webinar series.

Train Success team members to deliver courses more effectively

  • Lead internal train-the-trainer and direct trainings to ensure Success team members understand and can deliver all courses.
  • Collaborate with managers on and directly participate in observations, feedback and coaching of the Success team on the delivery of courses.
  • Periodically deliver courses directly to stay connected with the work of the team in the field and the participant experience.

Manage processes for the development and delivery of courses

  • Iterate and improve upon the design process.
  • Build process and resources to produce courses across multiple modalities.
  • Develop tools to support the delivery of asynchronous courses (e.g., via LMS) and optimize engagement and accessibility.

Collaborate with team members across Goalbook

  • Collaborate with Success team managers and the data operations specialist to to collect and analyze activity data on the delivery of PDs and training.
  • Collaborate with Goalbook’s Lead Impact Researcher on measuring the efficacy and impact of Goalbook’s PDs, and incorporate findings into ongoing PD design.
  • Spearhead new initiatives to bring district leaders together for Goalbook-organized PD events or conferences.
  • This person will be a team of one, reporting to the Head of Partnerships and Success with a dotted line to the Customer Success Team Lead.
  • 100 - 140k compensation range, based on experience and location
  • Full medical, dental, and vision coverage
  • Safe Harbor 401k matching
  • Flexible time off policy
  • Goalbook Family and Medical Leave
  • Goalbook Universal Basic Income
  • A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career.

    Contact

      Submit an application addressed to Andrew Horelick and provide a cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position ideally based in Washington, DC, but candidates in other cities in the Mid-Atlantic region will also be considered.

      For the safety of our team members and our partners, Goalbook has adopted a mandatory COVID-19 vaccination policy for all employees.

      Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.

      Learn more about working at Goalbook! Check out our teammates’ stories:  https://goalbookapp.com/careers

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Goalbook

We empower educators to transform instruction so that ALL students succeed.
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