District Support and Operations Manager

Study Edge - Gainesville, FL - Full time

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Are you a passionate educator, creative thinker, top-notch communicator, and tireless worker? Do you enjoy exploring the ways technology can enhance education? Would you like to be an integral part of our movement to change the way we approach teaching algebra?

If you’re nodding along, apply to join the staff of ALGEBRA NATION!

About Algebra Nation

Algebra Nation is a University of Florida project created in partnership with innovative education technology company, Study Edge. Created in June 2012 in response to dismal Algebra End-of-Course testing results (>half of 9th graders failed the required state test), Algebra Nation has now become a resource for students and teachers across Florida. We are integrated with every district in Florida, reaching over 98% of algebra students. Based on our impact on students and teachers, we are expanding and growing to other states, including Mississippi, Michigan, and beyond!

We are looking for passionate educators who want to be part of this growth and are hiring for the role of District Support & Operations Manager.

Candidate Qualifications

Self-starter with strong organizational skills and attention to detail

proven ability to work both independently and cooperatively

willingness to speak up and lead change!

Strong communication skills, both verbal and written; experience in customer service or customer-facing role(s) preferred.

Ability to thrive in a faced-paced, entrepreneurial environment

Ability to think strategically and analytically with excellent follow through

Sense of humor and fun – we work hard, but we play hard too!

Teaching experience preferred, math teaching experience highly preferred

Strong work ethic; you will be leading by example!

Willingness to travel up to 15%

Position Description

They key function of this position will be to manage and deepen engagement with our partner districts to ensure they are well-supported, enthusiastic, and ongoing users of Algebra Nation. The District Support & Operations Manager will play an important role in the integration and onboarding process for new districts and will also serve as a point of contact for existing districts, particularly with regards to organizing trainings, professional development sessions, and other school visits.

Manage technology integration process for new districts. Ensure communication around integration and onboarding is efficient and that district contacts and Algebra Nation State Leads receive appropriate follow up once technology integration is complete.

Serve as Customer Service expert on all matters related to integration and as first point of contact for our external technology partner(s).

Oversee logistics for regularly and special projects to support district and student engagement with Algebra Nation, including monthly prize competitions, annual contests, etc.

Generate and execute new student and teacher engagement initiatives and track their success.

Proactively manage social media accounts across multiple states.

Support State Leads in the coordination of training, professional development and school visits.

Coordinate the ordering and distribution of workbooks and other materials to school and district partners in multiple states, in coordination with other team members (e.g. State Leads) and printing and distribution partners, in some cases.

Provide regular updates to management on integration progress and contribute to troubleshooting discussions as needed.

Support engagement with state-based partners (including advisors and legislators) by creating, coordinating, and customizing materials including feedback, usage data, and other state-specific information.

Contribute general operational support, including but not limited to maintaining stock of tee-shirts, prizes, and office materials; directing and overseeing work of interns; coordinating travel logistics, and other projects as assigned.

Benefits & Compensation

Competitive salary, including bonus

Relocation (if required, to our offices in sunny Gainesville, FL)

Most of all, you’ll have the opportunity to make an immediate, meaningful difference in a growing company, while helping thousands of students improve in math.

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Role

Operations

Experience Level

Entry Level

Study Edge

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