District and School Customer Success (Multiple Locations - NYC, Boston, DC)

Goalbook - Multiple Locations or Remote - Full time

This role requires you to work with school district leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail oriented. At the same time, you are able to command attention and deliver effective trainings in both online and in-person formats. If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit.

Key Responsibilities

  • Perform customer success functions and lead renewal efforts in districts and schools across the country
  • Work closely with district and school leaders to plan effective implementations
  • Deliver online webinar trainings and lead onsite professional development workshops
  • Analyze usage data and metrics and work with district partners to maximize user engagement
  • Up to 30% travel required

Required Skills & Experience

  • 2+ years instructional leadership or coaching experience
  • 5+ years teaching experience
  • Excellent interpersonal, communication, and persuasion skills
  • Top-notch organization and attention to detail
  • Entrepreneurial spirit

Desirable Skills & Experience

  • 1+ years school leadership experience
  • 1+ years sales or account management experience

Contact

Reach out to Purva Dandona at jobs@goalbookapp.com and provide a cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position ideally based in New York City, Washington, DC, or Boston.

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Locations

New York
Boston, Massachusetts
Washington D.C., District of Columbia
Remote

Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Goalbook

At Goalbook, we empower teachers to transform instruction so that ALL students succeed through our research-based resources and professional development. 

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