Director of School Success

Quill.org - New York - Full time

As the director of school success, you will help Quill build strong relationships with schools and districts. You will lead a team of individuals providing instructional coaching and professional development to teachers through both on-site and remote training sessions. Using a set of metrics that measure school success, you will help identify which schools are successful in reaching their goals and which schools need additional support. Working with the school success team, you will define strategies to help schools build a culture of expository writing. You will serve as the point person for administrators and principals of key strategic partner schools, and you will work with Quill's foundation partners and leadership team to accelerate academic engagement and school success.

= Roles & Responsibilities==

Building Partnerships with Schools and Districts 

- Present Quill to school and district administrators, and cultivate enthusiasm for piloting Quill. 

- Use learning outcomes data to articulate the ROI (return on investment) of using Quill to school administrators and Quill's strategic partners. 

- Help facilitate renewal sales with partner schools and districts.

Supporting Successful School Implementation 

- Oversee pilot implementations of Quill and help resolve implementation challenges. 

- Develop and monitor key metrics for school success. 

- Provide targeted training sessions, check-ins, and email campaigns to boost school success.

Managing a School Success Team 

- Immediately manage a team of two staff members focused on school success. 

- Recruit two to three additional staff members focused on instructional coaching, partnerships, and sales operations. 

- Set objectives and key results for the school success team and monitor progress toward those goals. 

- Work with Quill's leadership team to develop new curriculum, technology, and product goals based on teacher and administrator feedback.

Delivering Professional Learning Services 

- Manage a team of staff members delivering professional development to schools and teachers. 

- Collaborate with staff members to continually iterate on PD offerings and measure the success of these offerings. 

- Help recruit and manage a team of remote contractors that will provide local, on-site training with key partner schools.

= What makes you a good fit for this role? =

- You are enthusiastic about using technology to support strong writing instruction and are eager to share best practices with schools and teachers. 

- You can paint a vision and get your team and senior management on board. 

- You have strong experience developing, implementing, and iterating strategies to support a variety of schools and districts nationwide. 

- You enjoy coaching your team members to optimize their performance. 

- You keenly listen to the concerns of educators, and you synthesize that feedback into actionable ideas.

- You're self-driven, curious, and willing to experiment. 

- You enjoy presenting information to large groups of people. 

- You've been successful at driving growth through sharp analysis and effective cross-team collaboration.

= Qualifications =

- 3+ years of experience in K-12 education (preferably 5+) 

- 2+ years of experience in an instructional coaching or account management role at an ed-tech company

Quill.org is an Equal Opportunity Employer; people of color, people with disabilities, women, and LGBTQ candidates are strongly encouraged to apply. We are committed to an inclusive workplace, and to supporting our staff with ongoing career development opportunities.

We are a rapidly growing team of 13 professionals working in the Financial District of New York City. This is a full-time, on-site role, and we are unable to sponsor a visa at this time. To apply, please share your resume and any other resources you would like to provide, such as articles or blog posts, that might help us understand your background and skills.

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Role

Customer Implementation / Customer Success

Experience Level

Senior Level

Quill.org

Quill.org is a mission-driven nonprofit that is building digital literacy tools to help students become strong writers. We have served over 1 million students last year, and some of our funders include the Bill & Melinda Gates Foundation and Google.org.

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