Director of Operations, EdTech

Chan Zuckerberg Initiative - Redwood City, California - Full time

The Director of Operations for our Education Initiative will report to the Head of Education and ensure that we have operational excellence and a great team culture across the full Education initiative, where our people can do some of their career’s best work at CZI.

Our team brings together a wide mix of domains and backgrounds including teachers, school and district leaders, educational research scientists and learning engineers, education policy leaders, software engineers, product managers, data scientists, designers and user researchers. We believe our vision to ensure that every student -- not just a lucky few -- gets the kind of education that will let them realize their true potential is only possible with cross-sector, cross-functional collaboration. A focus of this role will be to shape, maintain and continuously improve our key operational processes and tools to create a strong foundation so these complex collaborations can happen fruitfully and efficiently.

You will

  • Be part of the Education Initiative leadership team where you will deeply understand our strategy, our different domain leaders and contribute to defining the culture that enables everyone to contribute their best work
  • Ensure that our values around diversity, equity and inclusion are continuously reflected in our internal operations
  • Drive our key program and grantmaking planning, goal-setting and budgeting process to ensure short-term agility with a solid eye towards building for the long-term
  • Lead select strategic efforts such as reviewing team structures and developing strategic frameworks to respond to changes in the field
  • Serve as the primary interface to CZI’s central operations teams including recruiting, HR, finance, facilities and legal teams to represent the Education Initiative’s goals and needs
  • Develop, ensure and continuously improve consistent grantmaking practices, leveraging existing best practices and exploring innovative approaches; support with diligence; run regular grant reviews to ensure strategic alignment; manage broader grantee engagement strategy.
  • Ensure we have the right internal tools, remote work and physical space setup to foster healthy collaboration and strong internal knowledge management
  • Manage our internal team communications and team moments including large group meetings to maximize their value and efficiency
  • Directly people manage a small Operations team to support the day-to-day operations of the full Education initiative, included dotted-line management of team members directly supporting operations for our Technology team within the Education initiative

You have

  • 10+ years’ professional experience with at least 2-4 years leading business operations for a large or fast-growing organization, and successfully building, developing and managing teams
  • Experience navigating ambiguity and developing processes that scale with an org as it grows
  • A deep understanding of and prior experience bringing values around Diversity, Equity & Inclusion to life in an operational context through inclusive and equitable operations systems, tools and processes
  • Experience forging partnerships with a diverse set of functions including teachers and product development teams, as well as internal business functions, including Human Resource, Finance, Legal, Grants etc.
  • A blend of philanthropy/non-profit, education and private sector experience preferred
  • Analytical thinking and problem solving experience to help prioritize short and long term organizational needs
  • Strong communication skills
  • The ability to manage change, navigate ambiguity, and drive efficiencies in order to achieve the objectives of the Education team

Apply for this job

Apply for this job


C Level Executive Leadership

Experience Level

Senior Level

Chan Zuckerberg Initiative

We believe we can help build a future for everyone.We aim to be daring, but humble: We look for bold ideas - regardless of structure and stage - and help them scale by pairing engineers with subject matter experts to build tools that accelerate the pace of social progress.
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