Director of Data and Infrastructure

KIPP Jacksonville Schools - Jacksonville, Florida - Full time

Title: Director of Data and Infrastructure

Reports to: Chief Operating Officer

Directly Manages: Data Manager; IT Manager

Position type: Year-Round; Full-Time; Salaried

Team: KIPP Jacksonville Shared Services team

Estimated Start Date: June 1, 2020

If you know a candidate who could be a great fit for this role, please refer them to Emma at 

Position Summary:

The Director of Data and Infrastructure is the primary liaison between the requirements and goals of the Academic and Operations Teams as it relates to using and maintaining data for the region. The Director of Data and Infrastructure will ensure data systems are established and optimized, oversee technology infrastructures, and manager projects that span across different teams in the region. The ideal candidate will understand K-12 or higher education, have a proven track record of building organizational capacity to integrate data into decision-making, and the capacity to analyze existing systems by engaging staff and lead to process improvements. This position is part of the Shared Services team and is a year-round employee. Typical hours are 8:00 a.m. to 5:15 p.m.

Key Responsibilities:

Data Optimization

  • Maintains and optimizes student data systems, and integrates multiple data systems to allow staff to answer key business questions
  • Oversees the development and management of the KIPP Jacksonville data and research agenda
  • Identifies appropriate department level owners of various data functions and coordinates the necessary training and support on these functions.

Maximizing Technology for Learning

  • Collaborates with the Senior Director of Curriculum and Instruction and school leaders to develop and implement technology strategy and appropriate professional development to maximize the teaching and learning potential of the data and technology investments

Overseeing District Technology Infrastructures

  • Oversees KIPP Jacksonville’s technology infrastructure including network, storage and communication tools
  • Oversees development and improvement of device management systems and processes

General Department Leadership

  • Manages a team of others
  • Engages in long term strategic planning for the data and technology department in alignment with the KIPP Jacksonville growth strategy
  • Plans and advocates for the budget needed to acquire and maintain all major technology systems
  • Manages relationship with all technology vendors to ensure programmatic and financial value of those contracts and agreements
  • Stays abreast of and advises the senior leadership team on technology new and the technology implications of district and state educational initiatives
  • Develops, supervises, and evaluates staff responsible for technology-related customer services, help desk services, school technical support, office technical support, and customer-relationship management
  • Ensures team provides Superior Stakeholder Service to all parties within and outside of KIPP Jacksonville Schools
  • Other duties as assigned by their manager


  • Bachelor’s Degree in Technology, Technology Education, Education with Technology related coursework or other equivalent field;
  • Demonstrated mastery of Microsoft Excel
  • A minimum of six (6) years of related management and leadership experience in the industry
  • Technical skill that includes:
    • Fluency in a SQL language and 3+ years of experience in scripting language
    • Hands on experience designing and building reports using applications such as Crystal Reports, SSRS and Tableau.
    • Proven experience in the design and development of complex solutions using Microsoft SQL Server, SSIS, SSRS and SSAS.
    • Strong skills in converting business requirements into technical design specifications and technical documentation skills.
    • Working knowledge of Visual Studio.
    • Highly proficient in relational database design, Transact SQL, MDX and stored procedure development.
    • Extensive experience in data modeling (normalized and multidimensional) & architecture
    • Experience collecting data from external sources (, Web Services, file based, etc.)
  • Ability to manage multiple complex projects and achieve results within required time, functionality, performance, quality and budget requirements
  • Understanding of system analysis, design, development, testing and quality assurance methodologies
  • Ability to quickly learn KIPP Jacksonville’s policies, regulations, and practices including our core values of high expectations, a growth mindset, commitment to team, trust, joy, and sustainability
  • Ability to write external functional specifications
  • Ability to assess, develop, and manage effective performance teams
  • Excellent skills in the areas of technical, process improvement, team-building, and oral and written communications
  • Some understanding of a variety of technology architectures including web-based architectures, client/server and centralized computing models
  • Extensive experience analyzing large datasets, with high accuracy and attention to detail

Highly Preferred Qualifications:

  • An advanced degree in Technology, Technology Education, Education with Technology or related coursework
  • Knowledge of and ability to implement current information technologies and best practices
  • Coursework or training in data analysis and visualization; knowledge of coding/programming

Compensation & Benefits

Our compensation is very competitive and is commensurate with experience.

  • Free, individual health benefits (inclduing medical, dental, and vision)
  • Free, individual short-term and long-term disability insurance
  • 403(b) retirement program with a company match
  • To support professional practice and growth, staff receive individualized coaching and professional development.

To Apply

  • If you do not currently work for KIPP Jacksonville Schools, please visit and complete an online application. Only applications received through the KIPP Careers portal are accepted at this time.

Questions? If you have questions about positions at KIPP Jacksonville Schools, please email Emma at Please understand that resumes and/or cover letters are not accepted via email and you will be redirected to apply via the website.

KIPP Jacksonville Schools is committed to a policy of equal treatment for all individuals applying for employment at our schools. KIPP Jacksonville Schools does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation or national or ethnic origin. 

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K12 School Operations

Experience Level

Senior Level

KIPP Jacksonville Schools

KIPP Jacksonville Schools prepare students from Jacksonville’s North and Westside communities with the knowledge, skills, habits, and character for success in college and life. We are comprised of three schools in Jacksonville, Florida. We currently educate more than 1,300 students in grades K-8.

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