Director, Human Resources (Operations) (San Mateo, CA)

IXL Learning - San Mateo, California - Full time

IXL Learning, a leading edtech company with products used by 13 million students worldwide, has an exciting opportunity available for a Human Resources Director to grow with us as our 1000+ person company continues to expand.

The Human Resources Director will report to the VP HR and partner with senior management and other leaders by providing advice and guidance on a wide range of HR issues. The ideal candidate will be an HR operations expert with a broad HR background (partnering, CoE management, etc.) who is able to quickly establish credibility and trust with the management team and employees. Key focus areas are HR policies and processes (onboarding, offboarding, etc.); Total Rewards (compensation, benefits, recognition); HCM/Workday, analytics and reporting; and compliance program administration.

This is a full time position in our San Mateo, CA office with a hybrid work schedule.


  • Lead a team of HR analysts to develop and administer HR policies, processes and systems
  • As part of the HR leadership team, develop and monitor overall HR strategies, systems, policies, and processes across the organization with the goal of continual improvement and promoting a positive work environment
  • Work closely with HR partner team to ensure HR operations programs align with organizational needs across the company
  • Provide support and guidance to HR team, management, and other staff with complex HR operations issues; may be required to administer and execute routine tasks in certain circumstances
  • Diagnose operational issues and develop solutions and implement action plans that address issues; partner with leaders (Payroll, Finance, IT, and Operations) to identify risks and/or exposure to the business and advise on recommended solutions
  • Ensure that HR operations documentation and training is current; work with team to develop and publish new resources (guides, instructions, trainings) to support HR policies, processes and systems
  • In coordination with the VP HR and HR leadership team, design and implement robust processes and systems solutions that align with unit or organization’s talent management strategies and programs
  • Assist with internal communication plans, tools and resources for
  • Act as a senior role model, representing IXL leadership qualities of authenticity, strategic agility, navigating ambiguity, and mission-driven
  • Stay current on best industry practices that can be applied and/or implemented within the organization and maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
  • Provide consultation, guidance, and coaching to managers that advance IXL business and people strategies; continue to build a feedback culture by developing capacity to deliver actionable and timely feedback


  • Bachelor's degree
  • 10+ years of experience and progressive responsibility in human resources, talent management, and/or HR operations
  • 5 years of people management experience, including leading HR generalists/analysts, business partners, or similar teams
  • Experience in managing HR operations for a multi-state organization; strongly prefer proven background leading HR globally (Canada, UK, Germany, Australia, China)
  • 2+ years of project management experience such as leading HR systems implementation (ATS/HCM) or acquisition related activities (due diligence, integrations, etc.)
  • Strong technical proficiency with HR systems (Workday preferred), G-suite, and MS Office tools
  • Experience in a dynamic, fast-paced environment
  • Strong verbal and written communication skills
  • High degree of discretion and confidentiality
  • Willing to roll up one's sleeves and perform tactical work
  • Excellent problem solving, judgment, and decision-making skills
  • Ability to establish and maintain effective working relationships with coworkers, managers, and vendors; strong team player
  • SPHR or SCP preferred

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.


IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 850,000 teachers deliver personalized instruction, and empower over 13 million students to achieve new learning milestones every day.

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Hr / Recruiting

Experience Level

Senior Level

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