Director, Education Partners (Remote)

Mursion - San Francisco, California or Remote - Full time

Company Description

Founded in 2014, Mursion is a virtual reality environment where professionals practice and master the complex interpersonal skills necessary to be effective in high-stakes professions. We deliver virtual reality simulations that recreate the most demanding interpersonal exchanges that professionals confront on the job every day.

Position Summary

We seek talented people from diverse backgrounds and experiences, who are inspired by our mission to leverage virtual reality technology to reinvent professional learning, and who are motivated to help Mursion become the premier global platform for virtual simulation training for behavioral skills. We value empathy, curiosity, and constant improvement both in our internal operations and when working with partners and clients. Our employees are most successful when they employ strong collaboration skills, skilled communications, a problem solving orientation, and demonstrate comfort in an evolving and fast-paced startup environment.

Position Overview

We are currently seeking a Director of Education Partners to oversee client engagements in Mursion’s Higher Education and K-12 markets. The ideal candidate will have a background in developing partnerships with universities, teacher and/or school leader development, project management and client relations. This person should also be a systems-thinker, a self-starter, highly organized and a strong collaborator.

This position is a full-time, salaried position reporting to the Executive Director, Operations. It is remote, with the option to work out of our headquarters in San Francisco.

Responsibilities

  • Oversee a growing education business expected to reach $10M in revenue in 3 years, including budget, staffing, and growth
  • Manage staff who own the the execution of the full lifecycle of education client engagements (both in-source and out-source software models) including on-boarding, client training, and project communications, ensuring that all projects meet gross margin goals
  • Responsible for ongoing client engagement, including directly managing high stakes clients through regular relationship management, strategic advisement, and replicating innovative use cases
  • In partnership with Sales, drive client renewal and expansion across all education clients
  • Articulate and report on learning outcomes for education clients
  • Collaborate with Simulation Specialist team to implement and provide guidance on best practices in simulation content across clients, with a content focus on K-12 education and teacher preparation programs
  • Collaborate with Sales and Marketing colleagues across Mursion to represent the company’s education work at public events and to continue to grow Mursion’s education ecosystem
  • Develop and improve systems for project oversight and knowledge management
  • Share best practices in education simulations for our clients
  • Serve as a content expert in the development of new education scenarios with our clients
  • Collaborate with Simulation Directors and Training Managers to develop training for the Simulation Specialist team that results in consistently authentic, inclusive, and respectful portrayals of children and adults
  • Collaborate with Executive Director, Operations, and Director of Product, to develop enhancements to the Mursion product that enhance usability and the client experience

Qualifications

  • 5+ years’ experience in project or program management
  • Entrepreneurial mindset and experience managing a $10M+ P&L, preferably within a Higher Education or K-12 market
  • Strong background in CRM, knowledge management, project management, and/or technical systems
  • Experience working directly with external stakeholders or clients, preferably University or K-12 clients
  • Solid communication skills and proven ability to motivate and influence others to take action
  • Able to balance between big-picture visioning and sweating the details
  • Self-starter, able to own and deliver on large chunks of work
  • Demonstrated team player
  • First hand knowledge of K-12 education systems and/or teacher training programs - including deep understanding of adult learning practices
  • Experience in a tech start-up, education, or in the arts and entertainment industry a plus
  • Bachelors or Masters Degree

Perks

  • Fast growing corporate learning environment
  • Medical/dental/vision benefits
  • Unlimited PTO
  • Paid holidays
  • 401K
  • Parental leave
  • Stock options
  • Purpose driven work

Mursion is an equal opportunity employer and encourages applications from people of color, women, persons with disabilities, and LGBTQ+ applicants

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Role

Project Management

Experience Level

Mid Level

Mursion

Mursion provides immersive VR training for essential skills in the workplace. Mursion harnesses the best in technology and human interaction to deliver outcomes for both learners and organizations.

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