Director- Decision, Support and Analytics

Houghton Mifflin Harcourt - Orlando, Florida or Remote - Full time

The role is responsible for leading the Decision Support & Analytics/Process Optimization team within Global Supply Chain/Order Management. This team will support all GSC departments to drive optimal reporting and analytics resources/ tools are available, implemented, and utilized, as well as supporting/driving process optimization. This role will also collaborate with GSC executive management to align/prioritize team initiatives/projects. The results should support GSC operating commitments – fill rates, inventory efficiency, operating expenses, process development, risk assessment, and employee development.


  • Working with team to drive better data foundation for effective tools/reporting (50%)
  • Partnering with GSC/HMH leadership to drive improved utilization of tools, process optimization, and improved skills. (30%)
  • Alignment of team goals with GSC/HMH goals (10%)
  • Researching/learning technology options (10%)


  • Ability to bridge operational to technical gaps and provide vision to system and process opportunities
  • Ability to lead, share, and drive a vision – both with executive management as well as through team
  • Communication - Both Written and Oral
  • Excellent organizational and analytical skills
  • Ability to analyze data and gather meaningful conclusions
  • Process analysis/improvement



  • Bachelor's Degree
  • Minimum 10 years of related experience
  • Experience with business intelligence concepts and tools
  • Team Leadership


  • SQL Experience
  • SAP Experience
  • Experience in the Publishing industry

Apply for this job

Apply for this job



Experience Level

Senior Level

Houghton Mifflin Harcourt

As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape.

Share this job

Find your

Dream job in edtech

EdSurge Connect Beta matches talented educators, technologists, and business leaders with amazing edtech companies.

Get Matched

Get our email newsletterSign me up
Keep up to date with our email newsletterSign me up