Director- Decision, Support and Analytics

Houghton Mifflin Harcourt - Orlando, Florida or Remote - Full time

The role is responsible for leading the Decision Support & Analytics/Process Optimization team within Global Supply Chain/Order Management. This team will support all GSC departments to drive optimal reporting and analytics resources/ tools are available, implemented, and utilized, as well as supporting/driving process optimization. This role will also collaborate with GSC executive management to align/prioritize team initiatives/projects. The results should support GSC operating commitments – fill rates, inventory efficiency, operating expenses, process development, risk assessment, and employee development.

PRIMARY ACCOUNTABILITIES:

  • Working with team to drive better data foundation for effective tools/reporting (50%)
  • Partnering with GSC/HMH leadership to drive improved utilization of tools, process optimization, and improved skills. (30%)
  • Alignment of team goals with GSC/HMH goals (10%)
  • Researching/learning technology options (10%)

SKILLS/COMPETENCIES REQUIRED:

  • Ability to bridge operational to technical gaps and provide vision to system and process opportunities
  • Ability to lead, share, and drive a vision – both with executive management as well as through team
  • Communication - Both Written and Oral
  • Excellent organizational and analytical skills
  • Ability to analyze data and gather meaningful conclusions
  • Process analysis/improvement

EDUCATION & EXPERIENCE:

Required:

  • Bachelor's Degree
  • Minimum 10 years of related experience
  • Experience with business intelligence concepts and tools
  • Team Leadership

Preferred:

  • SQL Experience
  • SAP Experience
  • APICS: CPIM
  • Experience in the Publishing industry

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Role

Operations

Experience Level

Senior Level

Houghton Mifflin Harcourt

As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape.

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