(Digital Library) Collection Development Specialist

Benetech - Palo Alto, CA - Full time

Benetech - Palo Alto, CA - Full time

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Bookshare, the world’s largest accessible digital library for readers with print disabilities, seeks a detail-oriented, tech-savvy, flexible individual who is passionate about books to join our collection development team. This dynamic and mission-driven group is responsible for the core processes that make digital books in accessible formats available to over 400,000 Bookshare members worldwide – books that would otherwise be unreadable for them.

Essential Duties and Responsibilities

  • Source requested books as needed, purchasing or requesting from publisher partners.
  • Oversee book quality functions, assigning lower complexity tasks to other staff members, triaging and responding to higher complexity issues personally or reporting to engineering, maintaining basic metrics.
  • Oversee set up of new publisher partner feeds, gathering necessary information, testing files, and filing tickets with engineering.
  • Consult with product management and engineering on larger format ingestion issues (UEB, EPUB3, complex PQ books, etc.)
  • Maintain and promote special collections and other high value titles to members.
  • Improve discoverability and availability of content through metadata enhancement and fixes.


  • Bachelor’s degree
  • 5+ years of professional experience
  • Excellent verbal and written communication skills
  • Rigorous attention to detail and high standards of accuracy in data entry
  • Ability to lift 20 pounds of books
  • Experience with detailed record keeping and reporting
  • Demonstrated competence with office software tools
  • Commitment and enthusiasm for Benetech’s mission of serving the social good
  • Experience with Salesforce, scanning software, and assistive technology are highly desired

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Apply for this job



Experience Level

Mid Level


Do you have a passion for using tech for social change and driven to finding solutions to promote social impact? If so, consider joining Benetech’s team!

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