Director of eLearning Development

PHI - New York, NY - Full time



The Director of eLearning Development will play a lead role in the development of PHI’s curriculum and programs and support the ongoing dissemination of best practices in recruitment, training, and retention within the direct-care sector. Reporting to the National Director of Workforce and Curriculum Development, this position will spearhead the creation of innovative curricula across multiple platforms with a concentration on eLearning.


  • Oversee curriculum design, content development, and online resources for PHI training products, which target direct-care professionals including home health aides, personal care aides, certified nursing assistants, and advanced aides
  • Oversee the design and development of eLearning products for supervisors and other management staff
  • Lead instructional design, course creation, and technical project management for the development, implementation, roll-out, and maintenance of PHI’s eLearning strategy
  • Evaluate, select, and implement online Learning Management System software to host courses and track activity, with input from senior leadership
  • Translate existing curricula to eLearning formats
  • Oversee the development of quality assurance and outcomes measurements
  • Apply adult learning principles and theory in the design of both in-person and web-based learning solutions
  • Implement digital/online education technology best practices and stay abreast of new industry capabilities
  • Collaborate with PHI educators to understand the needs of learners and instructors and stay responsive to those needs
  • Establish, monitor, and report on eLearning development goals
  • Work collaboratively with the Policy, Communications, and Coaching and Consulting Services teams to advance PHI’s curricula in line with the organization’s strategic goals
  • Coordinate the execution of training contracts, invoicing, and delivery of services
  • Develop and manage the execution of project work plans
  • Supervise and coordinate the work of eLearning staff and consultants
  • Represent and promote PHI’s eLearning vision and programs to clients, stakeholders, and funders at meetings and conferences, including traveling when necessary
  • Establish and maintain client and funder relationships


  • Strong leadership skills that emphasize collaboration and high standards
  • Exceptional interpersonal savvy
  • Ability to leverage technology to achieve superior professional and/or business performance
  • Proven track record of project management, with acute organizational, analytical, and problem-solving skills
  • Ability to work independently without close oversight
  • Excellent communication skills, both written and oral, with demonstrated success editing and synthesizing complex information


  • Experience with eLearning/digital platform course design, including both development of new content and adaption of existing content
  • Minimum seven years of program development, project management, and staff supervision experience
  • Demonstrated experience in design, development, delivery, and assessment of training products for non-traditional adult learners


To apply, email a cover letter with your résumé to Please indicate “Director of eLearning Development” in the subject line.

Application deadline: open until filled.

The position is full-time, with competitive salary and benefits, based out of our New York City headquarters.

PHI is committed to ensuring a diverse staff. We do not discriminate on the basis of gender, race, religion, creed, ethnicity, class, age, sexual orientation, or disability.

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Experience Level

6 or more years


PHI (Paraprofessional Healthcare Institute) is a 501(c)(3) nonprofit organization working to ensure quality care for older adults and people living with disabilities by creating quality jobs for direct-care workers—the home health aides, certified nursing assistants, and personal care aides providing care for millions across the U.S. We believe that caregiving relationships work best when direct-care staff receive high-quality training, living wages, and respect for the central role they play in the health care system and in the lives of clients and families. PHI draws on 25 years of experience working side-by-side with direct-care workers and recipients in order to offer employers, policymakers, and other key stakeholders the tools needed to ensure quality care and quality jobs.

Located at 400 E. Fordham Road in the Bronx, PHI’s headquarters offer panoramic city views in the heart of a community we serve. We are 20 minutes from Grand Central Terminal on the Metro North Railroad and accessible via subway (B/D/4 lines) and bus. On-site parking is available. PHI is committed to a workplace culture of collaboration and respect.

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