Demand Planner

Houghton Mifflin Harcourt - Multiple Locations - Full time

Overall Responsibility: A Demand Planner implements a methodical forecasting approach to help ensure product availability and minimize inventory exposure. Demand Planners develop and implement a proactive demand forecasting model and drive a structured approach in gathering data and formulating product forecasts. This position will work closely with Divisional Sales and Marketing to develop a rolling 12 to 18-month demand forecast at the SKU level. A Demand Planner uses the SAP APO forecasting system and proven techniques to enhance forecast accuracy and support the current supply chain initiatives.

Essential Duties:

  • Assume responsibility for forecast based on input from divisional stakeholders (Sales, Marketing, Editorial, and Finance), adoption schedule, revenue potential and historical usage/trends
  • Understand various statistical models available and determine most appropriate model to use at an item level
  • Identify historical outliers as they occur and add appropriate commentary/note to APO to document pertinent information
  • Continually monitor and update forecasts based on actual usage, trends, wins/losses, new product introductions, and revised sales plans
  • Review dashboards and weekly reports to gather information and create action plans for updating forecasts
  • Maintain constant and proactive communication with Supply Planning counterparts of material forecast changes, to minimize business risks, via email alerts
  • Participate in weekly meeting with DP/SP team to advise of problems and significant variances between existing forecasts /actual usage and review any open alert items
  • Maintain a weekly ad hoc list of titles to pass from APO to Supply Planning when a full pass is not on the schedule
  • Use current tools and reports that measure forecast accuracy and errors to understand root causes and then apply techniques to improve the forecasts
  • Provide forecast analytics for area of responsibility to Planning Manager for use in the monthly Sales and Operations Planning (S&OP) meetings
  • Update ABC codes as needed to ensure inclusion in APO
  • Interface directly with Project Managers, Inventory Management and Supply Planners
  • Work with cross-site/cross-functional teams to establish and communicate best practices

Skills/Competencies Required:

  • Become proficient with F2F processes and understand HMH Global Supply Chain procedures to become a key contributor to the supply chain functions
  • Demonstrate proficiency with statistical modeling and APO forecasting methods and use them effectively to create the demand plan forecast for ABC titles
  • Maintain a full knowledge of the assigned HMH product lines
  • Demonstrate high analytical capabilities
  • SAP ECC6 (Master Data, MRP, BW) knowledge and experience is desired
  • Proven problem-solving skills, research skills and demonstrated ability to tackle roadblocks of varying complexity head on
  • Produce new and residual sales, gratis, and outlier demand forecasts for assigned titles in APO DP to feed ECC6 MRP in a timely manner
  • Proactively analyze forecast accuracy against usage and market intelligence, making and communicating adjustments as needed
  • Able to work independently; calculate forecasts, proactively resolve issues, and form meaningful connections with forecast intelligence
  • Building Strategic Working Relationships with other HMH teams
  • Possess excellent communications skills needed to successfully work across teams and present during meetings
  • Develop and provide strategic leadership competencies: Leading through Vision and Values / Strategic Leadership / Decision Making / Drive for Results

Education and Experience:

  • High School Diploma/GED equivalent required; Bachelor's Degree (Business, Finance, Supply Chain Planning) preferred
  • Minimum of 3 years of experience in Planning
  • SAP ECC6 (Master Data, MRP, BW) knowledge and experience is preferred
  • Expert level command of Microsoft Excel

Physical Requirements:

  • Might be in a stationary position for a considerable time (sitting and/or standing)
  • The person in this position need to move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
  • Must be able to collaborate with colleagues via face to face, conference calls and online meetings

PLEASE NOTE: Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.

Apply for this job

Apply for this job


Boston, Massachusetts
New York
Orlando, Florida



Experience Level

Mid Level

Houghton Mifflin Harcourt

As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape.

Share this job

Find your

Dream job in edtech

EdSurge Connect Beta matches talented educators, technologists, and business leaders with amazing edtech companies.

Get Matched

Get our email newsletterSign me up
Keep up to date with our email newsletterSign me up