Dean of Operations

The Primary School - East Palo Alto, California - Full time


The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age. We recognize the entrenched racism that exists within our public systems and the unjust impact this has had on families of color. Our aim is that children and families most impacted by systemic poverty and racism receive the multidisciplinary support they deserve to be well, learn, and thrive.

Long-term, we hope to create a game-changing school model that can be replicated across the country. As we continue to learn and grow, we plan to share what we’ve learned and pursue policy and systems change on a local, state, and national level. We are proud to receive funding from the Chan Zuckerberg Initiative, a major national philanthropy.

Our approach has three defining characteristics:

  • We start early. We start working with children as young as 8 months and provide full-time school starting at age three to reach them at a critical stage in development.
  • We partner with parents. We believe that when parents thrive, children thrive, so we support the wellness and growth of parents alongside the growth of their children.
  • We integrate services. Our unique model unites health care and education, building a multi-disciplinary team and holistic system of care around a child’s full needs.

In 2016, we opened our flagship school in East Palo Alto, California, with our first class of four year olds. We have grown to serve over 300 children and their families through a birth to three program, parent wellness program, full-day preschool, and elementary school, which will grow through eighth grade. In 2021, we opened our second site in the East Bay.


We are continuing to grow our East Palo Alto site and are excited to launch 5th grade for our 2022-2023 school year. In our school we currently serve ~300 students across two preschool grades (3 and 4 year olds), kindergarten, and first grade through fourth grade. Beyond school, core components of our model include partnering closely with parents throughout their child’s development and supporting parent wellness; coordinating early screening and developmental support; and working with existing health care providers in the community to coordinate care for children.


The Dean of Operations is responsible for the smooth and effective functioning of day-to-day non-instructional school administration so that the Principal, Assistant Principals and teachers can focus exclusively on student learning and wellbeing. This position will take on a variety of operational responsibilities managing student services, compliance, data integrity, and other general school support functions. This position reports to the Director of Operations and Integration.


  • Team Development and Management
    • Lead, train, develop and manage all school-based operations team members and support the team to execute all school operations duties.
    • Clearly define roles and responsibilities for any school operations related issues.
  • Daily School Operations
    • Prepare the campus annually for startup and new school year launch.
    • Oversee all aspects of facilities maintenance, janitorial services, food service operations, procurement and inventory of all materials and supplies, and communication systems with families.
    • Lead design, training and implementation of school safety plans.
    • Coordinate student health services; monitor student health and safety for any unusual/disconcerting trends.
    • Own facilities management including weekly and monthly facilities walkthroughs to ensure that facilities are up to organizational standards.
    • Oversee student attendance data process and ensure that it is reconciled and accurate on a daily basis.
  • Compliance and Student Services
    • Lead monthly and annual reporting for California Child Care Licensing and California State Preschool Programs; and ensure all staff, volunteers, and families have required paperwork on file.
    • Support teachers in completing all licensing and state preschool credentialing actions prior to the first day of employment.
    • Act as liaison for student food partnership services at the campus; troubleshoot issues as they arise; problem-solve chronic service issues and resolve in partnership with food vendors.
    • Lead successful federal meal program audit, as needed.
  • Student Data & Information
    • Manage student records and our student information system and ensure ongoing completeness and accuracy.
    • Lead new student enrollment and withdrawal processes; partner with organizational staff on lottery and waitlist procedures.
    • Run ad-hoc reports for the school leadership team to manage daily and weekly operational performance.
    • Serve as point person for teacher technical support in using our SIS, Alma, and/or other sources of record for student information.
    • Manage the operational logistics of student test administration at the campus, including the distribution of test materials to the classroom, and the collection and aggregation of results.
    • Produce academic and school culture reports (i.e., report cards, awards).
  • General School Support
    • Work closely with the Principal in order to record and maintain the school’s calendar and class schedules, and ensure appropriate levels of staff-to-child ratios.
    • Lead planning and implementation of school special events and field lessons.


  • You have at least four years of experience in an operations, coordinator and/or administrative role.
  • You have practiced habits of organization and project management, and can quickly move back and forth between the 30,000 foot and on-the-ground levels.
  • You can juggle multiple priorities and take pride in consistently meeting deadlines.
  • You have strong technical skills, experience in managing and manipulating databases and datasets, and are highly proficient in Excel.
  • You are a natural problem solver, fixer and finder of resources; when the going gets tough, you are calm under pressure and show excellent judgment.
  • You get joy out of building efficient, user-friendly and results-oriented work flows and processes.
  • You have the ability to motivate peers and colleagues to get things done - with or without the leadership title.
  • You are extremely self-aware and self motivated, and have a strong desire to learn.
  • You are comfortable in ambiguity and environments that change rapidly environments.
  • You want to work with and learn from all TPS team members, from early childhood education to parent coaching to community engagement.
  • You believe in the mission of The Primary School and that all children and families are capable of extraordinary things.

A Plus If

  • You are fluent in Spanish (written and oral).
  • You have experience supporting children and families managing the effects of trauma and poverty.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.


Annual salary range begins at $83,800. Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit.


TPS values diversity; people of all backgrounds are encouraged to apply. Please complete the online application and submit your most recent resume. These short-answer questions are designed to replace a cover letter, so take your time with them and copy in your answers from a separate document. If you feel that the questions do not accurately capture what you have to offer The Primary School, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application!

The Primary School provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.The Primary School complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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K12 School Operations

Experience Level

Mid Level

The Primary School

The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age.
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