Customer Success Manager - Clever Goals

Clever - San Francisco, CA - Full time


Clever Goals is a new product that lets schools create goals to increase student engagement with learning software. District leaders, principals, teachers, and students all use Clever Goals to define and track online learning usage and progress. Success with Clever Goals means better software implementations, higher student engagement with software, and, ultimately, better learning outcomes for students.

Responsibilities

  • Drive the school districts using Clever Goals to successful outcomes: increased student usage of and progress with learning software.
  • Develop a best-in-class training and implementation program for Clever Goals’ users (district/school leaders, teachers, and students) by “Back to School” 2017.
  • Develop Clever Goals reference customers by supporting and delighting the early adopter school districts.
  • Work closely with product & engineering to rapidly iterate and improve the Clever Goals product.

Qualifications

  • Deeply understands K-12 digital learning curriculum & implementation at the district, school, and classroom level.
  • Experience building systems/processes from scratch, using cross-functional skills (e.g. marketing, professional development, customer success, communications).
  • Exceptional leadership skills - capable of motivating large groups of people to action.
  • Thrives in a fast-paced, iterative, and autonomous environment.

What Clever offers

  • A chance to revolutionize the way schools use technology
  • Competitive salary and significant equity in well-funded, high-growth company
  • Catered lunch daily.
  • Generous vacation and holidays
  • Top-notch healthcare, vision, & dental coverage.
  • Unlimited Amazon.com credits for learning
  • An incredible team of fun, bright coworkers

Apply Now

Experience Level

Any experience level

Clever

Founded in 2012 by educators and technologists who knew that widely available educational apps could improve both teaching and learning, but that tools to deploy and secure the applications were simply unavailable, Clever is the platform that powers technology in the classroom. Today, almost half of the K-12 schools in the U.S. trust Clever to secure their student data as they adopt learning apps in the classroom

In 2014, Clever won the ‘Crystal Clear’ award by the Digital Innovation Learning Awards. It is also the trusted provider of the American Federation of Teachers, who uses Clever to secure its own ‘Share my Lesson’ platform with its teacher members. Backed by Sequoia Capital, Lightspeed Partners, Peter Thiel’s Founders Fund, and GSV Capital, Clever currently has 100+ employees and is based in San Francisco, California.

Clever is backed by top-tier investors, so we’re lucky enough to have the financial freedom to build the company we’ve always wanted to work for. We go to work every day knowing we’re helping to improve education for millions of kids. It’s a cool job perk (way better than free meals, though we have those, too).

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