Content QA Manager

IXL Learning - San Mateo, CA - Full time


IXL Learning, a leading edtech company with products used by 6 million students worldwide, is seeking a leader for our Content Quality Assurance team. Students and educators depend on IXL to provide high quality, fun, and effective web-based and mobile-based learning tools. We use a unique process to engineer dynamic and interactive educational content. As a Content QA Manager, you will supervise a team of Content QA Analysts and report to our Director of Quality Assurance. Working with your team and alongside IXL's designers and engineers, you will help ensure that we consistently deliver learning software that is accurate, reliable, and engaging.

What you'll be doing

  • Balance the goal of detecting defects with the goal of rapidly delivering new products and enhancements; ensure that both goals can be achieved
  • Oversee the testing workload, assign tasks to the individual team members to meet the needs of project schedules
  • Manage and mentor members of the Content QA team; help grow the skill level of each team member
  • Coordinate with engineering leads and product managers in order to understand requirements and plan content release schedules
  • Drive improvements in testing processes, documentation and cross team collaboration
  • Help the team to create, improve and complete test plans in the most efficient way
  • Oversee the code certification process, ensuring that each change set is properly vetted before it is rolled out to production
  • Analyze production bugs to determine what process changes, if any, could have prevented them
  • Meet regularly with Senior QA Manager to report in detail on the efficiency of Content QA efforts and strategies for continued improvement

What we're looking for

  • Bachelor's in Computer Science or related field
  • 6+ years of experience in software quality assurance testing
  • 3+ years of experience as a QA Lead or Manager
  • Hands-on expertise in quality assurance from back-end systems to front-end user interfaces with current knowledge of QA methodologies
  • Experience leading QA teams and time sensitive projects
  • Solid communication skills and ability to work both independently and in a wide variety of teams
  • Passion for making bullet-proof applications and improving education through technology

Apply Now

Experience Level

3 or more years

IXL Learning

About IXL

IXL Learning is a leading educational technology company on a big mission: delivering an immersive learning experience to all students, in all grades and subjects, in schools and homes worldwide. With 1 in 8 U.S. students already learning on IXL (answering over 50 million questions every day!), IXL inspires educators and learners around the world and is changing how students feel about learning and about themselves.

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