Content Generalist - Mountain View, California - Full time


We are a technology company on a mission to make education accessible. helps millions of students improve their grades, gain career skills and earn college credit. We offer self-paced, online video courses that cover every subject taught in middle school through junior college as well as a growing suite of corporate learning and professional education products. We’ve built our platform from the ground up, leveraging data and technology to make the entire learning process simple and engaging for students.

We are a profitable, fast growing company looking to expand our team.

We began our journey in 2002 as a self-funded start-up and have grown every year since our inception. As a small, independent company, our employees have a direct impact on company direction and results.

We are located in the heart of downtown Mountain View, just a few steps from the Caltrain station. We only hire top talent, so those who pass our rigorous interview process will find themselves as part of one of the brightest and most innovative teams in Silicon Valley. was also top ranked in Inc. Best Place to Work!

We have a culture of social responsibility. As we continue to generate profits, we give back by funding scholarship programs and helping charitable organizations provide open access to information and education throughout the poorest regions of the world.

Come join us on our mission and make a difference.

About the Content Generalist Position is the fastest-growing collection of lessons, articles, homework help resources, and courses on the Web. Our resources help a diverse audience of over 30 million visitors a month do everything they need, including learn and practice elementary subjects, tackle tough homework problems, earn college credit, gain career skills, and more. As an Content Generalist for, you will help plan, develop, and manage our growing library of educational content.

Our Content Team of 30+ is tight-knit, supportive, and committed to making education accessible. We work hard to reach goals and celebrate regularly, from surprise donuts to a company-wide trip to Tahoe.

The Content Generalist will participate in a smaller scrum team focused on creating educational content for a specific user vertical, such as teachers or students. We’ll match you to a scrum team based on your interests, experience, and work style as well as business needs.

Responsibilities vary by team but can include:

  • Coordinate the development of courses for college credit.
  • Develop processes for our new but rapidly growing collection of homework help resources.
  • Build workforce skills courses aligned with the needs of leading organizations.
  • Strengthen and help market our catalog of test prep courses.
  • Dive into a spreadsheet to identify our next thousand homework help resources and lessons.
  • Help grow and organize our library of over 10,000 teacher resources (lesson plans, activities, etc.).
  • Efficiently support contractors by answering questions, troubleshooting and doing whatever needs to be done to drive project delivery.
  • Connect with bloggers, webmasters and others on the web to build awareness of our resources.
  • Collaborate with development and feature teams to test and refine internal tools and site features.

Skills Required

  • Make quick but thoughtful decisions, such as when you are QAing lessons, sourcing contractors, and planning new content types.
  • Write simple and clear instructions, documentation, and style guides for lessons, courses, articles, and other asset types.
  • Communicate daily with your scrum team members to meet mini-goals set by the team every two weeks.
  • Work within the agile scrum framework to juggle multiple projects and iterate plans based on new information (we’ll teach you about working in an agile environment).
  • Balance efficiency and quality by knowing when it’s time to ‘get things done’ and when you need to slow down and focus on details.
  • Demonstrate tech savvy and computer literacy by quickly learning how to use our suite of web tools.
  • Embrace continuous learning and seek out knowledge and skills from diverse sources including coworkers, websites, and application practice.
  • Foster healthy team collaboration by regularly giving and receiving constructive feedback.

Bonus Experience and Qualifications

  • 1-3 years of experience working in content, ed tech, or similar
  • Background in education and teaching
  • Work experience at an ed tech company
  • SEO experience
  • Video editing and production skills
  • Copywriting experience
  • Link building experience
  • Work experience with Agile/Scrum

Why work for

  • Help make education accessible to people who need it
  • Enjoy a fun, casual and collaborative working environment
  • Join a profitable and financially stable company
  • Help guide company decisions and direction
  • See results of your work in days, not years
  • Have your work impact 30+ million web visitors each month
  • Grow professionally with our training and skill development programs
  • Work with other talented and passionate team members


  • Competitive compensation (including salary and bonus plan)
  • 401(k) retirement plan with employer matching
  • 20 days of flexible paid time off annually (increases to 30 days over 5 years)
  • Additional 10 paid holidays annually
  • Flexible work schedules
  • Comprehensive medical, dental and vision plans (we pay 100% of premiums)
  • Fully subsidized Caltrain pass
  • Tuition reimbursement and gift matching programs
  • Stocked kitchen and beverages provided
  • Company sponsored gym memberships
  • Company sponsored happy hours to celebrate accomplishments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.

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Curriculum Design

Experience Level

Mid Level is an online education platform that helps learners of all ages excel academically and close skills gaps. From test prep and homework help to earning college credit and developing workplace skills, our courses, video lessons and study tools have made learning simple for 30 million+ users.

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