Content and Instructional Design Specialist

BrightBytes - San Francisco, CA - Full time


  • Research, write, edit, and proof online and printed content while ensuring all messaging effectively supports the mission and goals of BrightBytes
  • Apply instructional design principles when designing and delivering online learning content
  • Work closely with the Client Services team to help reinforce tone and voice for all services content, including slide decks, fact sheets, explainers, and email messaging
  • Create and analyze nurture campaigns to ensure ongoing and valuable platform guidance, tips, and resources to clients
  • Collaborate with internal teams to ensure timely delivery of quality content assets
  • Contribute to the management of knowledge management systems to ensure content remains up-to-date and consistent


  • You’re passionate about making a positive impact in education
  • You are a gifted writer who enjoys turning complex concepts into simple, easy to understand materials
  • You are detail oriented while also delivering results in a fast-paced environment
  • You take ownership of improving processes and outcomes
  • You are a collaborative team player who wants to help and learn


  • Bachelor’s Degree in English, Journalism, Communications, or related field
  • Minimum of 2+ years in a copywriting, content, or instructional design role
  • Exceptional writing and editing skills
  • Familiarity with instructional design principles


  • Project management experience
  • Education background or teaching experience a plus
  • Proficiency in Camtasia, iMovie, or other video editing software
  • Proficiency in Adobe InDesign

Please include a cover letter with your resume indicating: 1) why you are interested in working at BrightBytes and 2) what you bring to this role.

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Experience Level

1 to 5 years


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