Community and Family Engagement Manager

The Primary School - East Palo Alto, California - Full time


The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age. We recognize the entrenched racism that exists within our public systems and the unjust impact this has had on families of color. Our aim is that children and families most impacted by systemic poverty and racism receive the multidisciplinary support they deserve to be well, learn, and thrive.

Long-term, we hope to create a game-changing school model that can be replicated across the country. As we continue to learn and grow, we plan to share what we’ve learned and pursue policy and systems change on a local, state, and national level. We are proud to receive funding from the Chan Zuckerberg Initiative, a major national philanthropy.

Our approach has three defining characteristics:

  • We start early. We start working with children as young as 8 months and provide full-time school starting at age three to reach them at a critical stage in development.
  • We partner with parents. We believe that when parents thrive, children thrive, so we support the wellness and growth of parents alongside the growth of their children.
  • We integrate services. Our unique model unites health care and education, building a multi-disciplinary team and holistic system of care around a child’s full needs.

In 2016, we opened our flagship school in East Palo Alto, California, with our first class of four year olds. We have grown to serve over 300 children and their families through a birth to three program, parent wellness program, full-day preschool, and elementary school, which will grow through eighth grade. In 2021, we opened our second site in the East Bay.


We are continuing to grow our East Palo Alto site and are excited to launch 5th grade for our 2022-2023 school year. In our school we currently serve ~300 students across two preschool grades (3 and 4 year olds), kindergarten, and first grade through fourth grade. Beyond school, core components of our model include partnering closely with parents throughout their child’s development and supporting parent wellness; coordinating early screening and developmental support; and working with existing health care providers in the community to coordinate care for children.


The Family and Community Engagement Manager reports to the Director of Operations and Integration OR the Executive Director. This role collaborates and integrates across all teams in East Palo Alto, and is a department of one. The Family and Community Engagement Manager is responsible for facilitating the annual recruitment, enrollment, and backfill process; leading in the design of family events and communications, facilitating the annual EPA Parent Board Elections process as well as actively participating in program based collaboratives.


  • Responsible for leading the annual recruitment efforts for the East Palo Alto program. Requires a strong level of organization and project management, the ability to manage complex processes and excellence at communicating to individuals and large groups. This includes:
    • Family recruitment, enrollment and orientations
    • Working with and engaging community and health partners to describe our program and equip and inspire community and health partners with information about our program so that they are actively encouraging families they serve to apply to TPS
    • Working across teams to understand the services and programs we provide in order to speak to the experiences of the families
    • Coordinating and running the lottery, enrollment processes and supporting the operations, Birth-to-Three and Parent Program teams on creating and facilitating orientations for new families. Specifically requiring comfort and ease speaking and presenting to groups and individuals, ability to create quality and error free content and make engaging presentations
  • Community partner engagement and stewardship. Managing the engagement and communication with already established Primary School community partners such as summer program or enrichment partners to ensure that collaboration is timely and effective and that opportunities for future collaborations are identified. This includes:
    • Engaging with new and potential partners that would be of service to our family engagement and family partnerships to support academics and school programs and or addressing TPS family needs such as food security, summer programming, enrichment options.
    • Consistently partnering and aligning with the Manager of Family Success Coaching who oversees the concrete support that we connect to our families within the parent program.
    • Requires comfort speaking with and coordinating external organizations, frequently attending local community events, working in alignment with other Primary School staff, and networking while representing the work at The Primary School.
  • Operationalizing school based efforts to increase opportunities for authentic family engagement and participation in their student’s academics. This would include supporting the work of the school leaders, in collaboration with the Operations Team, the Family Success Coach, and Health Teams in planning and implementing up to three annual Community Nights events and/or days of service. This could also include leading smaller academically focused family and partnership programs, for example launching a home literacy practice program through school based projects/ events.
  • Leading the annual Spring Parent Board Seat election process. This includes designing and managing the process of nomination and voting and working with parents to “get out the vote” and encourage parent voices and input into the process. Also includes working closely with Parent Board reps and ensuring they have access to materials, staff and data that will support them in their roles at the Board level.
  • Supporting the Primary School programs in East Palo Alto by learning about academic, health, family and program needs and leveraging the work of our programs and our partners to address those needs. This requires elevating the voice and experience of our families across programs to ensure their experiences at The Primary School, and the services that we provide and connect them to, are robust and positive.


  • 3-5 years work experience with family and community advocacy
  • A passion and alignment with the mission of The Primary School and a devotion to our student, family and community relationships
  • A deep commitment to diversity equity and inclusion
  • Excellent planning and project management skills
  • Collaborative approach to working with colleagues across the organization
  • Ability to give and receive feedback in an effort to support the continued learning for all staff at TPS
  • An understanding of the social and political dynamics of East Palo Alto
  • Extremely effective communicator both in oral and written form that inspires action from others
  • Ability to work both independently and laterally across teams to successfully implement programs that are culturally responsive and support the work of TPS
  • Ability to navigate ambiguity and problem solve for results
  • Spanish fluency

A Plus If

  • Experience leading community organizing efforts, galvanizing people and organizations to work together in pursuit of social justice, preferred


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.


Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit. Annual salary range begins at $70,200.


TPS values diversity; people of all backgrounds are encouraged to apply. Please complete the online application and submit your most recent resume. These short-answer questions are designed to replace a cover letter, so take your time with them and copy in your answers from a separate document. If you feel that the questions do not accurately capture what you have to offer The Primary School, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application!

The Primary School provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.The Primary School complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Project Management

Experience Level

Mid Level

The Primary School

The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age.
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