Client Lead Producer

At Clarity Innovations, we imagine, design, and build the future of education.

For more than 25 years, we’ve helped clients improve the process and practice of teaching and learning by creating solutions that match promising technologies with the needs of education. Demand for our services continues to grow and we are excited to bring a new Client Lead Producer to our Strategy & Client Services team.

As an influential leader, you will bring a demonstrated ability to consult, create, shape, improve, and deliver solutions that meet the needs of our clients serving K-12 education. Do you possess a high-level of leadership acumen and have skill and passion for leading a distributed team of highly-skilled individuals? If so, we invite you to apply to join Clarity Innovations as our next Client Lead Producer.

What is a “Client Lead Producer”?

We’re glad you asked! This blog post from our President & CEO explains the unique position.

Who is Clarity Innovations?

We are a mission-driven, K-12 education-focused professional services and consulting firm that provides education strategy, content creation, engineering, and design solutions.

The Clarity team is dedicated, experienced, and trusted by clients large and small to make the impossible happen, every day. We offer expertise, context, and domain knowledge at the intersection of education and technology.

What’s it like working here?

We’re headquartered in Portland, Oregon with a modern, light-filled office right in the heart of the Central Eastside. Additionally, we have remote team members across the United States. Whether we’re working on-site or remotely, we find meaning in our work and are empowered to make a difference for our clients, and the educators and students they serve.

Curious about what we look for in members of our team? Browse our Core Values and Competencies, take a look at the biographies of our team, and read more about working at Clarity Innovations.

Work Location

While we prefer candidates living in the Portland metro area, this position is open to fully remote candidates living elsewhere in the United States. If you are interested in relocating, please indicate this in your cover letter as we can offer some assistance on relocation expenses.

This position requires travel: quarterly to our Portland headquarters, elsewhere domestically for clients on occasion, and more frequently during your initial onboarding period.

Application Process

Only complete applicant submissions will be reviewed. Please review our careers page for the details about our application process.

Job Overview

As a Client Lead Producer, you will be accountable for the day-to-day implementation of client projects and responsible for guiding the work of those collaborating with you, from project kickoff through final signoff of deliverables for a variety of clients. You will consult directly with clients to develop ideas, recommendations, and processes, contribute to and produce deliverables, maintain documentation, and facilitate communication. Likewise, you will be expected to grow client relationships with additional projects that align with our mission and expertise.

Specifically, you will be expected to contribute to our success through excellent client service performing the following major job duties:

• Consulting with clients on their strategy, process, and desired outcomes to better define the problem we’re solving, performing analysis, and making recommendations to clients;
• Monitoring and adjusting your project teams' assignments during project implementation to resolve impediments and achieve desired results on time and on budget;
• Maintaining documentation of scope of work, key deliverables, team assignments, schedule of milestones, and completion checklists;
• Communicating progress and/or changes, adjustments, or revisions to milestones, key deliverables or work assignments both internally with your teams and supervisor, and externally with your clients;
• Reviewing and revising deliverables and other related materials to improve their effectiveness and fit with a client’s goals and expectations; and,
• Providing supplemental effort as necessary to ensure the success of your project teams in achieving their objectives with clients.

As a member of our business development team, you will also be expected to contribute to our marketing and business development efforts. You will cultivate new business relationships to evaluate potential opportunities and deepen existing relationships. You will lead, contribute to, and/or support the proposal development process for new business engagements. And, frequently, you will participate in the proposal presentation and service agreement negotiation.

To gain familiarity with our team, its expertise, and our offerings to clients, you will initially be working as a member of several projects, contributing your expertise and being responsible for creating, reviewing, and revising client deliverables. As you demonstrate aplomb and understanding, you will quickly transition into the leadership role designed for this position.

Demonstrated Work Experience

• Candidates are expected to have a minimum of six (6) years work experience demonstrating increased responsibility in a similar capacity to the above responsibilities.
• Candidates should have working familiarity with the practice and process of K-12 education, e.g., instructional strategies for individuals and groups online and face-to-face, classroom management methods, curriculum and training design, and the sales, marketing, and procurement cycles.
• Preference is given to candidates with a combination of three or more of the following experiences:
  • Performing research, analysis, and consulting for a variety of education industry clients about market, product, and business strategy;
  • Leading teams through a product development process to create products or services for the K-12 education market;
  • Developing go-to-market strategies, and overseeing their implementation;
  • Creating sales enablement materials and marketing collateral; and/or,
  • Prior experience as a classroom educator, school or district administrator, or trainer of other educators.

Educational Background

• A bachelor’s degree from an accredited four-year college or university with emphasis in education, business, marketing, or a closely related field is strongly preferred, but not required.
• Coursework towards a professional certification or graduate level degree in product strategy or product development is preferred. Likewise, membership in a professional organization of a related field is strongly desirable.

Benefits

We are proud of our benefits! Clarity Innovations invests in our team and provides a robust and comprehensive benefit package. It is just one of the ways we ensure our team is taken care of:

• Flexible work schedule: Flex your time for appointments and life when needed and without using your paid time off (PTO)
• Health Insurance: 100% employer paid, low deductible medical, dental, vision, prescription, alternative care, life, and short-term and long-term disability coverage (insurance begins your 2nd month of employment)
• 401(k): 100% vested, annual employer contribution of 6% of your annual salary (no match required)
• Generous Holiday Package: Ten paid holidays (eleven, counting your birthday, which is always a paid day off)
• Paid time off: Annual grant of paid time off (PTO) each January, increases annually by tenure at Clarity. Plus additional ten hours of PTO granted each month.
• Flexible spending account: (FSA) for medical and dependent care with maximum carryover allowance
• Employee Assistance Program (EAP) to support total wellness and extended to your household members
• Centrally located office space in Portland, Oregon (learning library, stocked kitchen, bike and runner friendly, onsite showers, regular social activities)
• On street parking permit provided to those that choose to work primarily from the office
• Inclusive approach to remote working, including assistance with technology set-up, inclusive meetings and communication practices using Slack and Zoom, collaborative online team festivities, and recognition packages delivered to your door
• Membership dues in a professional association of your choice in a field related to our work
• Regular company sponsored learning events including lunch & learns and employee-led anti-bias and anti-racism informal discussions
• Semi-annual optional group activities and paid community volunteering time
• Dedicated time set aside for professional learning, development, and growth

Compensation

This position is paid no less than $ 110,000 annually, and is adjusted upwards based on your experience and qualifications, and internal pay equity. Please note that our commitment to pay equity means our salary offer will be our best possible offer, and not negotiable so that we may maintain internal pay equity for all employees. Once hired, we evaluate everyone’s compensation no less than annually and may make adjustments based on your job performance and professional growth, market data, while maintaining internal pay equity (as per Oregon law).

Diversity & Inclusion Statement

We cultivate a culture of inclusion and pursue strategies that increase the representation of women and people of color in our company. We are working to achieve this through informal discussions and learning experiences about implicit/unconscious biases, clarifying and advancing inclusive norms, investing in everyone's professional development, dedicating attention to leadership training, and offering opportunities for broader engagement by everyone to help refine and expand the company's policies and practices.