Client Lead Producer

Clarity Innovations, Inc. - Portland, Oregon or Remote - Full time

Demand for our services is growing and we need additional expertise to help with a variety of long-term large-scale projects. If you are interested in an opportunity to shape innovative ideas about the future of education, leading teams to create and deliver tangible results, then Clarity Innovations is the place for you.

We are seeking people looking for meaning in their work, that want to be empowered to make a difference in the lives of educators and students everywhere. Someone eager to bring their perspective and expertise, to advocate for a project, process, or idea, and see it through to help us exceed our clients’ expectations.

You will be working collaboratively with others on interesting problems that leverage and grow your skills. If you're interested in having the flexibility of working on a variety of projects that help improve the process and practice of teaching and learning, please consider submitting your application.

Summary

You will coordinate the implementation of multiple projects from business development through final signoff for a variety of clients. You will consult directly with the client to develop ideas, recommendations, and processes, contribute to and produce deliverables, maintain documentation, and facilitate communication. You will be expected to coordinate all phases of assigned projects and be able to define, educate, and guide clients and their associated projects through a predictable workflow, help to shape planning about desired outcomes, the scope of work involved, and how we’ll measure results.

Duties

You will be accountable for the day-to-day implementation of client projects and responsible for guiding the work of those collaborating with you. As one of the primary contacts representing Clarity to our clients, you will be empowered to manage the scope of work and deliverables for several client projects. Likewise, you will be expected to grow client relationships with additional projects that align with our mission and expertise.

Specifically, you will be expected to contribute to our success through excellent client service and meeting or exceeding performance goals for the following major job duties:

  • Monitoring implementation of project tasks to resolve impediments and achieve desired results on time and on budget;
  • Maintaining documentation of scope of work, key deliverables, team assignments, schedule of milestones, and completion checklists;
  • Communicating progress and/or changes, adjustments, or revisions to milestones, key deliverables or work assignments to all those affected;
  • Reviewing and revising deliverables and other materials to improve their effectiveness and fit with a client’s goals and expectations;
  • Providing additional effort (e.g., researching, designing, authoring, developing) as necessary to ensure the success of client projects under your direction; and,
  • Working closely within a team and goal oriented environment, in a proactive manner, assuming such responsibilities as are necessary to get the job done (i.e., no such thing as ‘not my job’).

Compensation

This position starts at $96,000 annually, and is adjusted upwards based on experience, qualifications, internal equity, and market data.

Read More

The complete list of job expectations and qualifications as well as a list of benefits are listed on our website (see link below).

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Role

Product Management

Experience Level

Mid Level

Clarity Innovations, Inc.

Clarity Innovations, Inc. is a mission-driven services firm that helps clients with strategy, content, interactive instructional design, and software engineering. It's our blend of expertise as practitioners in both education and technology that clients hire us to multiply their effectiveness.

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